Enhancing Edinburgh Campus Library 2015 #edincampuslib

We told you earlier about the new accessible lift we’re installing, but that is just one of several exciting changes we’re bringing in this summer.

Analysis of paper journals held at Edinburgh revealed that complete runs of 25% of them are already available electronically to HWU students and staff worldwide. Senate’s Information Services Committee agreed that study space at Edinburgh being at a premium, we should dispose of the little-used paper copies.

Thirty eight tons of paper have been removed and 925 shelves will follow shortly . This will enable us to add approximately 35-40 more study spaces on our popular 3rd floor, allow daylight to reach more of the floor, and let more of our readers enjoy the fabulous views across the sunken garden to the ancient woodlands.

The library’s Gibson Craig Wing, which accommodates Information Services management offices and the Director of Music, is isolated from the main body of the building. It included a solitary centrally booked 30 seat classroom, 2.38. We have adjusted our perimeter so that this room is now accessed from the library and we will be refurbishing this as a Quiet Study Room, also offering excellent views across the gardens.

Taken together we shall be adding approximately 10% to the library’s seating capacity for next session. Watch this space for more details!

Have you met Bob?

BobIt’s the holidays – and a good time to review and investigate some of the resources available at HWU to help with your learning and teaching.

A fun one to take a look at is Bob – Box of Broadcasts.

BoB enables all staff and students in subscribing institutions to choose and record any broadcast programme from 60+ TV and radio channels. The recorded programmes are then kept indefinitely (no expiry) and added to a growing media archive (currently at over 1 million programmes), with all content shared by users across all subscribing institutions.

See http://bobnational.net/ for more info and then search for the programmes you are interested in.

BoBKey features include

  • the addition of all BBC TV and radio content dating from 2007 (800,000+ programmes)
  • over 10 foreign language channels, including French, German and Italian
  • an extended 30 day recording buffer – more time to record missed programmes
  • a new look website, improved navigation
  • Apple iOS compatibility – watch BoB on handheld devices
  • searchable transcripts
  • links to social media – share what you’re watching online
  • a one-click citation reference, allowing you to cite programmes in your work

Login using your HWU user ID and password.

Resits? Don’t panic….

If you’ve a resit coming up, don’t panic, keep calm and take a look at some of our suggestions that could help you succeed this time.

You’ll find lots of advice and tips in Revision & exams on our Study Support pages.

Revision graphic

If you want to speak to us about your exam preparations and get help with your revision techniques you can contact our Effective Learning Advisor (book an appointment from the  Study Support pages).

The Counselling Service can help with exam stress.

You can check the final exam timetables online.

Word 2016/EndNote CWYW plugin on a Mac

The new version of Word for the Mac is Word 2016.

The EndNote CWYW plugin does not work with this version of Word.

If you already have Word 2011 on your Mac you can still use Word 2011 with EndNote to CWYW.  However, if you have purchased a new Mac with Word 2016 on it, and don’t have Word 2011, the CWYW feature will not work.

Thomas Reuters are aware but as yet there is no date for a resolution to the issue.

See the Thomson Reuters forum at http://community.thomsonreuters.com/t5/EndNote-General/EndNote-for-Word-2016/td-p/124763/page/4

No ticket…no problem…report IT through the Helpdesk

It’s important that IT issues raised with the Information Services Helpdesk are recorded properly. You can play your part in this by reporting your issues through the correct channels.


When reporting a new issue you should report it to the Helpdesk by email, phone or online via the portal rather than making direct contact with individual members of staff.  Should you contact one of our specialist staff with a new issue they may ask you to report it through the Helpdesk as this is the quickest way to get it recorded into our system.

When emailing or using the portal you should give your issue a suitable subject e.g.

  • Laptop won’t connect to the wifi
  • Images not displaying on webpage
  • Request for NVivo software
  • Email folders in my cabinet not displaying
  • VPN from home – can’t see my H drive

Rather than something like “My computer isn’t working…

You should also try to describe the problem as fully and clearly as possible. In particular, you should provide the following information: –

  1. Your HWU PC or laptop number – you will find this under About My PC on your desktop e.g. HWPC****
  2. A clear description of the problem. Please give as much information as possible e.g.
    • What are you trying to do?
    • What software are you using?
    • What error message is being displayed (if any) or what is happening that you would not expect to happen?
    • What have you tried to do to resolve the problem (if anything)?
    • Is the problem affecting just you, or are others in your area having a similar problem?
  3. If you are not contacting us from your @hw.ac.uk email address, you should also provide the following details
    • School/Department or Section
    • Contact extension or phone number
    • An alternate email address (where there is an email problem)

We will deal with your enquiry as soon as possible and it won’t get ignored or missed because a member of staff is on holiday, out of the office or off sick.

Edinburgh campus contact details: –

 email  online  phone



0131 451 4045

Contact details for Helpdesks on other campuses are available at Contact us.

What’s new in MindGenius 6

MindGenius is being upgraded to version 6 on the HWU mapmanaged desktop this week.

All student machines, and staff machines that have MindGenius 5.1 installed, will be upgraded automatically.

Staff that do not have MindGenius installed can access it as an optional install from the Software Center, Available Software list.

New features to look out for include: –

  • integration with Cloud storage like Dropbox, OneDrive and Google Drive
  • in place title editor so you can edit titles on your map, rather than in the dialog box
  • in place spell checking
  • automatically created Word Cloud – useful for identifying emerging themes during brainstorming or group sessions

See New in Version 6 for full details.



Journal of Lipid Research: Free access to 31 December 2015


Heriot-Watt staff and students now have free access to the Journal of Lipid Research (JLR) until 31st December 2015 – including the archive back to 1959.

The JLR focuses on the science of lipids in health and disease; lipid function; the biochemical and genetic regulation of lipid metabolism; and epidemiological research relating to altered lipid metabolism, including modification of dietary lipids.  It aims to provide papers at the forefront of the emerging areas of genomics, proteomics, metabolomics, and lipidomics as they relate to lipid metabolism and function.

Highlights from the current issue include: –

All-trans retinoic acid induces oxidative phosphorylation and mitochondria biogenesis in adipocytes
Franck Tourniaire et al

Human monocyte-derived dendritic cells turn into foamy dendritic cells with IL-17A
Giulia Salvatore et al.

Micellar lipid composition affects micelle interaction with class B scavenger receptor extracellular loops
Aurélie Goncalve et al.

Access from our catalogue, journals A-Z or direct via this link.

Essential Network Printing Maintenance (Edinburgh Campus) – 1st & 2nd July

1st July from 5:30 pm

Staff service

Network printing will be unavailable in Engineering & Physical Sciences, George Heriot Wing, School of Management & Languages, School of Life Sciences and the James Watt Centre

2nd July from 5:30 pm

Student service

Network printing will be unavailable on student printers (see http://www.hw.ac.uk/is/docs/PC_LAB_LOCATOR_SEPT_2014.pdf)

Staff service

Engineering & Physical Sciences – colour printing only will be available

Academic staff – call for reading lists…

Stack of Library BooksReading lists for items for the start of semester 1 should be received by 7th July.  This will allow time for us to check stock and order additional or new titles as required.

Books on reading lists

Send your reading lists to libord@hw.ac.uk with the following information:

  • Title of course
  • Details of the items needed (e.g. author, title, ISBN, publisher, year, edition)
  • Number of expected students
  • If an item is a key or core text
  • Item(s) to be placed on the 3 hour loan system
  • If there is a reason to provide a print rather than an eBook copy as we will be checking all requests for eBook availability

Items on reading lists can also be requested using the Book request form at Suggest a book (the form may need to be opened in a new window depending on the browser used). Select yes from the drop down menu at the first question Is this book on a reading list?

Items to support wider reading

To request items to support student’s wider reading for research, dissertations, theses, projects etc again use the Book request form at Suggest a book and select no from the drop down menu at the first question Is this book on a reading list?. These items are automatically forwarded to your Library Representative for approval and will not be purchased until he or she has approved them.

Requests for items required for the start of semester should be received by 7th July – requests received after this date cannot be guaranteed for the start of semester.

If you have any questions please contact Ellen Peacock, Aquisitions & Metadata Manager (e.peacock@hw.ac.uk Ext 3573)


Microsoft Office 2013 upgrade

Student desktops

Information Services are upgrading the Student Desktops to Microsoft Office 2013 during the summer. The rollout of the upgrade on the Edinburgh campus will start on 1st July 2015 and it will affect all student labs listed on our PC Lab Availability page.

Staff desktops

From 1st July we will also be offering an optional upgrade to staff and postgraduates on IS managed desktops and laptops*.   If you wish to upgrade your PC or laptop please email the IT HelpDesk (ithelp@hw.ac.uk) stating: –

  • your UserID
  • your computer name**
  • that you wish your computer to be upgraded to Microsoft Office 2013

The upgrade will run overnight and we will let you know when your upgrade will take place.

Please note that the upgrade will remove Microsoft Office 2010 completely.

If you have any queries regarding the either of these upgrades please contact the IT Helpdesk.

* Managed desktops and laptops are:

  • All staff desktops and laptops in Professional Services
  • All staff/postgraduate desktops in SML
  • Windows 7 desktops and laptops in SLS where users log on with their HWU UserID and password
  • Windows 7 desktops and laptops in EPS where users log on with their HWU UserID and password

** Yoaboutmypcu can find your PC/laptop name in About My PC   on your desktop.
It has the following format –  HWPC**** or HWLAP****


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