The following changes will be made to the Wi-Fi services for staff and students on the Edinburgh Campus (effective 19^th August 2013).

hw-web

The hw-web wireless service will be retired on Monday 19^th August 2013.

eduroam

From the 19^th August 2013 the primary wireless service for all Heriot-Watt staff and students will be eduroam. The benefits of using eduroam include:

• It’s more secure
• Better bandwidth speeds
• Access to Heriot-Watt University library resources
• Access to Wi-Fi printing services
• You can visit other eduroam-enabled institutes and connect to eduroam using your Heriot-Watt credentials

Existing users should configure their devices to use the eduroam service before the 19^th August 2013.

An automatic configuration tool (for Windows 7/8, Mac OS X & Ubuntu Linux devices) is available at http://network-help.hw.ac.uk/xpressconnect/

Step-by-step instructions can be found at:

Operating system specific instructions

Operating system independent instructions

Smartphone/Mobile device

A new wireless network called HWU Wi-Fi Setup will be available from the 19^th August to assist new users connect to eduroam. All new students and members of staff should choose HWU Wi-Fi Setup when trying to connect their device to the wireless service for the first time.

Login and password

Use your Heriot-Watt short username and password to login to eduroam (the same login details that you use for Vision, the university desktop PCs and your university email).

Remember to include the @hw.ac.uk (abc123@hw.ac.uk)

Guest

The Guest Wi-Fi service will become HWU_Guest on the 19^th August 2013.

The process to create a username and password for this service will remain the same (temporary usernames and passwords can be requested from the IT Helpdesk (ithelp@hw.ac.uk), from most academic school computing officers and some academic school administrators and secretaries).