On Wednesday 26th February 2014, Microsoft will be upgrading our Office 365 student email service to the latest version. This will allow us to make a number of new features available in future including online versions of the Office applications e.g. Word, Excel and PowerPoint. We cannot say at what point during the day the upgrade to your individual mailbox will take place but any disruption to you should be brief.

Here’s what you should expect during the service upgrade:

• If you are using Outlook when your email is upgraded, you will be asked to close and re-open Outlook.
• If you happen to be checking your email with the Outlook Web App when your email account is updated, you may need to sign-out and sign back in.

After the service upgrade, you’ll notice some immediate changes:

• There’s a new look Outlook Web App – Learn about the changes to the Outlook Web App.
• Improved support for smart phones and tablets

If you should experience any problems following the upgrade please contact the IT Helpdesk at ITHelp@hw.ac.uk or on 0131 451 4045 in the first instance.