As a result of improved monthly reporting on this service we will be contacting staff whose voicemail box is full (by email) each month.

To delete messages from your voicemail box, you need to login to the Voicemail portal and delete some/all of the messages. The “User ID:” it requires is your 4-digit telephone extension number; the PIN is the number you have chosen to secure your messages.

For more information on using the Voicemail service see Telephony Services

NB – deleting the email you receive when someone leaves you a voicemail does not delete the message from your voicemail box.

If you have any queries or feedback on this service please contact ithelp@hw.ac.uk