2016 was quite a year for Information Services.
Here’s a look back at some of the highlights from last year:
- Study spaces – over 200 new study spaces have been added across our campuses, including the Learning Commons in Edinburgh, 2 new silent study rooms in Malaysia, and a new study area in Dubai.
- New library management system – Discovery – bringing our collections from Dubai, Malaysia and Scotland into one system.
- Added new electronic resources to the collection, including:
- Oxford’s dictionaries in Arabic, Chinese, French, German and Spanish
- 200 Years of the Times
- Staffed services increased (Edinburgh) – library service desk and IT Helpdesk are now staffed from 8:30 am, and the Learning Commons from 11 am – 4 pm (weekdays).
- Vision was upgraded to give a cleaner, more modern user interface
- We purchased Arkivum – an expandable storage and archiving facility for research data, as part of our research data management support.
- New books – Over 2,500 new books added to the library collection across all campuses.
- Effective Learning – expanded the team with two new Effective Learning Advisors, Allyson Noble in Dubai and Stella Galimpin in Malaysia
- Teaching spaces (Edinburgh) – upgraded 22 teaching rooms and created a new teaching space in Edwin Chadwick (EC207)
- Internet and Network – increased the speed and capacity of our network improving our communications between campuses and partner institutions.
- The student education programme has been reviewed and expanded:
- Induction quiz rolled out to all campuses
- Power Hour program reviewed and updated, and rolled out to all campuses.
- Power – significantly increased the number of power sockets for recharging personal devices
- Book borrowing – Simplified our policies and introduced auto-renewal of library items
- Short term loans – Made it easier to collect at the Edinburgh campus by adding them to the self-service facility
- WiFi printing services – introduced at Malaysia
- Publications – Assisted researchers to make over 1000 of their publications and datasets Open Access, increasing public engagement with HWU research.
We also said goodbye and thank you to 2 long serving members of staff – Peter Sandison at SBC and Elaine Gillespie, Edinburgh campus
Please keep talking to us and let us know how we can improve our services. We’re always listening.