16 Things Information Services did for you in 2016

2016 was quite a year for Information Services.

Here’s a look back at some of the highlights from last year:

  1. thumbnail_wp_20160906_005Study spaces – over 200 new study spaces have been added across our campuses, including the Learning Commons in Edinburgh, 2 new silent study rooms in Malaysia, and a new study area in Dubai.
  2. New library management system – Discovery – bringing our collections from Dubai, Malaysia and Scotland into one system.
  3. discovery_logoAdded new electronic resources to the collection, including:
    1. Oxford’s dictionaries in Arabic, Chinese, French, German and Spanish
    2. 200 Years of the Times
  4. Staffed services increased (Edinburgh) – library service desk and IT Helpdesk are now staffed from 8:30 am,  and the Learning Commons from 11 am – 4 pm (weekdays).
  5. Vision was upgraded to give a cleaner, more modern user interface
  6. We purchased Arkivum – an expandable storage and archiving facility for research data, as part of our research data management support.
  7. New books – Over 2,500 new books added to the library collection across all campuses.
  8. Effective Learning – expanded the team with two new Effective Learning Advisors, Allyson Noble in Dubai and Stella Galimpin in Malaysia
  9. Teaching spaces (Edinburgh) – upgraded 22 teaching rooms and created a new teaching space in Edwin Chadwick (EC207)
  10. Internet and Network –  increased the speed and capacity of our network improving our communications between campuses and partner institutions.
  11. The student education programme has been reviewed and expanded:
  1. Power – significantly increased the number of power sockets for recharging personal devices
  2. Book borrowing – Simplified our policies and introduced auto-renewal of library items
  3. Short term loans – Made it easier to collect at the Edinburgh campus by adding them to the self-service facility
  4. WiFi printing services – introduced at Malaysia
  5. Publications – Assisted researchers to make over 1000 of their publications and datasets Open Access, increasing public engagement with HWU research.

We also said goodbye and thank you to 2 long serving members of staff – Peter Sandison at SBC and Elaine Gillespie, Edinburgh campus

Please keep talking to us and let us know how we can improve our services. We’re always listening.

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  1. National Student Survey 2017 | InformS

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