HWU VPN upgrade: 2nd December

The Edinburgh campus VPN service will be unavailable between 09:00 – 17:00 GMT while we perform a software upgrade and maintenance.

The upgrade will improve the management of the service and facilitate future integration with the Malaysia campus service.

After the upgrade

Own PC/laptop

Users will be prompted to upgrade the VPN client at log in – follow the prompts to receive the upgrade.

HWU Managed Laptops

Users with managed laptops may be prompted to upgrade the VPN Client at log in.

If prompted

  1. Cancel the prompt
  2. Log in to the VPN as normal. The VPN client will upgrade automatically at a later date.

See the System Status Page for updates

If you have any issues/queries please contact ithelp@hw.ac.uk

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