Information Services Helpdesk
We have a new online Information Services Helpdesk based on the TOPdesk system.
It is available to all staff and students and is an easy and efficient way for you to report faults, request access to a wide range of software and services and to order a new PC or device.
You can access the new IS Helpdesk from myHWU staff portal and myHWU student portal. Select the ‘Helpdesk’ tile.
The user friendly, accessible interface enables you to submit tickets and use the Track Tickets tile to check on your requests, issues and enquiries.
Using the online self-service Helpdesk is the quickest way to contact Information Services. We’re also available by telephone on 4045 and by email ISHelp@hw.ac.uk
office Setup
/ 26 September 2019this seems to be really amazing. i really liked it.
Norton setup with key
/ 27 September 2019this seems to be really helpful for people who got stuck and need to track of their tickets.