Please be aware that there are reports of several phishing emails being sent to HWU staff and student accounts.  Some of these emails claim to be from the NHS about vaccination appointments e.g. “important Book an appointment using the NHS e-Referral Service NHSVaccination” with links to book an appointment. 

If you think you have received a phishing email, do not click on any links, and do not open any attachments. 

If you are unsure if an email is real or not please forward it or screenshot the email content and send it to ishelp@hw.ac.uk 
If you have received a phishing email, accidently clicked the link in it and provided your university credentials (username and password), please contact the IS Helpdesk for assistance. 

Accounts that are suspected to be compromised will be blocked automatically.
If your account has been blocked because of this, please send an email to ishelp.hw.ac.uk for further assistance.

Top tips to help you spot phishing emails

(phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication).

• Be suspicious of any urgent requests for personal or financial information
• Be aware: Phishing scams are common at main instalment payment dates or connected to newsworthy events
• Check that you’re using a secure website when submitting credit card or other sensitive information.
• Prevention: Your email details may have been taken from a social networking site so avoid disclosing your email address or make sure you hide it on your page
• Look for tell-tale signs of phishing: Check the quality of the communication. Misspelling, poor punctuation and bad grammar are often good indicators