Library Click and Collect service

The Click and Collect service for print copies of Library books has now been resumed following a break to review the procedures.
The service is available at our Edinburgh, Scottish Borders and Malaysia campuses.

To borrow a book from the Edinburgh Campus library, you should request it online via the Library system Discovery
Once your request has been approved, you will receive an email from the Library Service Desk letting you know when the book is available for you to pick up.

Step by step instructions:
Requesting a book
Go to Discovery.
Sign in (top right-hand corner)
Search for the book you would like to borrow
Once you have found the book that you would like to borrow, there will be an option to request it

Select Request and fill in the details
Your request will be placed

The request will then be processed by Library staff and the book will either be found from the shelves or will be recalled from another student if they have it out on loan.

Collecting a book

When your book is available for you to collect, you will receive an email from the Library Service Desk.  The email will give you instructions about when and where to come to collect the book. 
Please wait until you have the email with details of collection before visiting the Library.

If the book is in the Library, you will be able to collect it the next day.
If the book has to be recalled, this can take anytime up to 2 – 3 weeks as it will rely on the student who currently has the book on loan returning it.  Students have up to 2 weeks to return a recalled book. 

All books when they are returned from other borrowers, must be quarantined for 72 hours to comply with safety guidelines. 

You must bring your Student ID card so that we can check the details.
The book will be issued to your Library account by staff before collection.

Leave a comment

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

  • Recent Posts

  • Follow HWU_IS on Twitter

  • Archives

  • Categories

  • Subscribe

  • Tags

    #12ReadsofXmas books Click and Collect discovery eBooks Edinburgh Edinburgh campus Feedback hardware helpdesk IDcards IT library Library building opening hours Phishing Printing Resources Security Software studyspace Study space Update VISION wifi
%d bloggers like this: