Firewall Upgrades

Firewall Upgrades

Information Services will be carrying out improvement work to upgrade the campus Firewall software on Saturday 17th June 2017
This will involve the following campuses – Edinburgh, Ogic, Orkney, Malaysia and Dubai.

Date: 17th June 2017
Times: 
Ogic and Orkney 10:00-11:00 BST
Malaysia 12:00 BST (19:00 local time)
Dubai 14:00 BST (17:00 local time)
Edinburgh 14:30 BST

The campus Internet connection will be at RISK during these periods of the day

While this beneficial work is going on there will be disruption to Internet services, including Vision, Office365 and online library resources for users at HWU campuses, for which we apologise.

We recommend that you save your work frequently during this period.

See System Status page for updates

If you have any queries please contact ithelp@hw.ac.uk

Mike Roch, Director of Information Services – Retirement

On Thursday 1 June, we wished Mike Roch, Director of Information Services, a happy retirement and best wishes for the future.  HWU colleagues from Information Services and across the University got together for a farewell party with speeches, presents and cake to say thanks to Mike for all his hard work and inspirational leadership over the last 6 years.

We hope that Mike and Dilys enjoy many happy years in their cottage in Wales.

What’s happening with the Library refurbishment #edincampuslib

The HWU Edinburgh Campus Library is going to be refurbished – we are ‘Transforming Your Library’ 
We will keep you updated through these blog posts and through our social media channels.  As well as details of the exciting new developments, we will keep you updated as to which spaces and resources are available in the Library during the enabling and refurbishing works.

What is happening when?

Monday
5th June
The Ground Floor of the library will continue to be closed
Floor 1, Floor 2 and Floor 3 will be open although there may be slight noise or disruption due to stock moves of books and journals.
If you require access to journals from the Ground Floor or are unable to find any items, please ask at the Service Desk.

How do I get help if needed?
Ask at the Service Desk at the Edinburgh campus library or contact us by email or phone
https://www.hw.ac.uk/is/contactvisit-us.htm

Transforming Your Library

This summer we will start work on a £6m library refurbishment project for the Cameron Smail Library (Edinburgh campus).  The refurbishment will transform the library into a modern, flexible and comfortable environment for everyone that uses it. Staff, students and consultants have worked together to agree on the design for the space, and this huge investment by the university demonstrates our commitment to working with you to improve your experience at Heriot-Watt University.

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The Learning Commons which opened last year has been very successful and well used by many students and staff.  It provides 200 study and learning spaces in various configurations and this will inform the type and style of spaces that are to be created in the refurbished library building.

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The project will run for 2 years, and will result in more study spaces (up to over 1000 from the current 825), an improved working environment with a variety of collaborative study spaces, double the number of accessible study rooms and improved layout of library stock. There will also be more desk space, more space between work areas, more PC workstations and many other improvements to the building itself to help future proof it.

TransformingYourlibrary

The library will remain open throughout the project, but there will be times when there is restricted access to areas, noise and some disruption.  We will try to keep this to a minimum, and plan the more intrusive work for times when there is  low demand for the library .

The Learning Commons, the refurbished study space in the Post Graduate Centre (due September 2017) providing nearly 100 study spaces for all students (not just PGs) and several other study spaces will be available across campus – see Study Spaces.

We’ll keep you informed about what’s due to happen when and let you know how things are going as the project progresses.

Online booking of Study Rooms – Edinburgh Campus Library and Learning Commons

Booking study rooms in the Edinburgh Campus Library and Learning Commons

Library
21 Individual Study Rooms (Floor 2 & 3)
2 Group Study Rooms (Floor 2)
5 Group Study Tables (Floor 1)
These rooms are available
Monday – Friday 9.15am – 8.00pm,  Saturday – Sunday 10.15am – 7.15pm

Learning Commons
3 Group Study Rooms
These rooms are available to book Monday – Friday 11.15am – 4.15pm
(At other times when the building is open, the study rooms are available on a first come, first served basis)

To book a study room:

1.  Go to the Information Services Room Booking webpage or scan the QR code below
2.  Select the times you require (green = available).
3.  Enter your name,Heriot-Watt email address and ID number.
4.  Click Submit My Booking.

You will receive an email to confirm the booking.

Keys will be issued at the Service Desk at the start time – bring along your ID card and a note of the room number you have booked.

Please note: –

  • Study rooms can be booked online up to 3 days in advance
  • Bookings can be for up to  a maximum of 3 hours per day (Library) and for 2 hours per day (Learning Commons)
    This is to ensure that there is fair access to the rooms for as many students as possible – please don’t block book group rooms by separate members of the same group. 
  • If you do not show up within 15 minutes of the start time of your booking, the booking will be cancelled and reallocated to another student.
  • If you are unable to attend, you can cancel your booking anytime via the confirmation email.
  • Room keys must be returned promptly by the end of the booking time.

Making the Most of the Space #edincampuslib

With revision a top priority this week and exams starting next week it is important to ‘Make the Most of the Space’ in the Library at our Edinburgh Campus.

Monitoring 1Monitoring2

Opening hours – Easter/Semester 2 break #edincampuslib

We are currently in the Semester 2 break which lasts until 21st April and includes the Easter weekend.
easter semester break

Once the break is over, exams start from 24th April until 19th May which is the end of semester.

During this time the Edinburgh Campus library will remain open 24 hours a day 7 days a week.  Staff will be available to answer enquiries and provide help and support between 8:30am – 8:30pm Monday – Friday and 10:00am – 8:15pm at weekends.

The Learning Commons will be open Monday to Friday during the Semester break  apart from the Easter weekend (Friday 14th – Monday 17th April inclusive) when it will be unavailable for use due to building closure days.

If you require any more information, please check the Information Services webpages or contact us 

Staff ID cards

Staff ID cards can be printed for staff at the Edinburgh Campus from the Library Service Desk between 9.00am and 11.00am Monday to Friday and between 10.00am and 12.00 noon at weekends.  Staff ID cards enable you to borrow and return books in the library, use the printers and also can be set up by your dept for access to buildings.

In order to have a card printed, you need to fill out a staff registration form and have your photo taken for the card which will then be printed out.  Documentation is also needed to confirm that you are employed by the university e.g. contract letter, payslip.
All details of the staff registration form must be completed including Employee Number which is essential.

It is also possible to send details for a staff ID card in advance as this will save time and be easier and more convenient for you.

You will need to provide the following:

  1. A photo
    Similar to a passport photo so clearly identifiable and good quality and against a light, plain background
    Saved as a JPEG
  2. A completed Staff Registration Form (or all of the information required for the Staff Registration Form) (see below)

Email the photo as an attachment with the form / form details to ServiceDesk@hw.ac.uk

  • Once we have checked the details, a card will be printed for you and we will contact you by email to let you know that the card is ready to pick up from the Service Desk in the library.
  • Please collect between 9.00am-11.00am Monday to Friday (or 10.00am to 12.00pm Saturday and Sunday) whenever possible.
  • You will need to bring documentation to confirm that you are a member of staff at Heriot-Watt University e.g. contract letter, payslip
Staff Registration Form for ID card
Title (Mr, Mrs, Miss, Ms, Prof, Dr)
First Name
Last Name
Employee Number
Job Title
Username
Email address ( * @hw.ac.uk)
Barcode number
(if you have already have/had a library card / staff ID card)
Room number, Building name, School
Contract (permanent, fixed term with date)

 

Information Services 2016 – in pictures

12 Apps of Christmas: Alarmy

Today’s app is Alarmy  (Sleep If U Can) – alarm.

alarmyIf you’re struggling to get up in time to get to lectures or exams,
then this might be the app for you.

Alarmy (Sleep If U Can) is the innovative solution for those who just can’t seem to get up on time, even with an alarm clock. This app has been cleverly designed to force you to get out of bed. You set it up by registering a photo of an area or room in your house. Then once the alarm is set, the ONLY way to make it stop ringing is to get out of bed and go take a photo of the registered area.

To get the app search for Alarmy in the app store, or follow the links below:

Android: Alarmy

iOS: Alarmy