PC lab availability Edinburgh Campus

Just a quick reminder that it is possible to check PC lab availability online across the Edinburgh Campus.  This will be especially useful in the next few weeks as the PC lab on the top floor of the Library will be closed for refurbishment.

Some of the rooms may be used for teaching, so please check the Edinburgh campus teaching timetable. Some also have restricted access – see the table key for details.

Data is accurate to within ten minutes – please report any PCs in an unusable condition to ithelp@hw.ac.uk (x4045).

PC availability within Edinburgh Campus labs

PC lab availability

Printers in the Library (Edinburgh Campus)

The printers / MFDs have been moved from the top floor (Floor 3) in order to prepare that area for refurbishment.

The new locations are:

Ground Floor – Black & white printer – in the new study area immediately as you go in the door on the left.

Floor 1 – Black & white printer and colour printer – in the new print area adjacent to the Service Desk

Floor 2 – Colour printer – in the silent PC lab

If you need any help please ask at the Service Desk

Remember to exit and log out when you have finished printing.

There are also MFDs in Learning Commons 1 and Learning Commons 2

 

cof

 

I.D. cards needed for entry to the Library – Edinburgh Campus

The entrance area of the Library has been refurbished and now includes access gates.  To enter the Library via the access gates, students and staff will need to use their I.D. cards.

Entrance turnstiles

Follow the signs to show which gate to enter or exit and then place your card on the circular reader.  The gate will then open.

 

ID cards are needed to enter and exit the Library building.
If you need assistance, there are Library staff on hand to help at the Service Desk and there is an intercom next to the gates.
Student cards are available at enrolment and from the Student Service Centre.
Staff cards are available from the Library Service Desk.  Please email ServiceDesk@hw.ac.uk and details will be sent to you.

 

 

Extended Opening hours – Library – Edinburgh Campus #edincampuslib

Today, Monday 30th July, is the start of our extended opening hours for exam resit study.
The Edinburgh Campus Library will be open Monday to Thursday 9:00am – 8:00pm and Friday 9:00am – 5:00pm.
This will continue until the beginning of semester when 24/7 opening will begin.

Opening hours summer 2018

The Library is in the middle of a major refurbishment programme and we have a new entrance and Service Desk.  You will need your student / staff ID card in order to enter the Library.

Entrance turnstiles

 

 

HWU Vision Upgrade – July 2018

Information Services are upgrading Vision this summer and making a move to a cloud solution (SaaS) which involves some system downtime (with a ‘read only’ version still available).
The essential planned downtime of Vision will be from 0:00 BST 13/07/2018 until 14:00 18/07/2018.
In the future, the University will benefit from (almost) no downtime when managing upgrades.

There will be no immediate change to the user experience for students and colleagues (We will continue to use Learn with the Original Experience) but the look and feel will be updated and the ongoing updates will improve user experience.

Deletion of old Vision courses

As part of the migration of Vision to the cloud, there will be a clean-up and deletion of old Vision courses some dating back to 2005.

The course IDs outlined below will be deleted during the migration on 13/07/2018.  It is an easy process to download the course files in a zipped package or move the files to another course. Instructions available on Blackboard Help.

Course IDs to be deleted:

  • _2005-2006
  • _2006-2007
  • _2007-2008
  • _2008-2009
  • _2009-2010
  • _2010-2011
  • _2011-2012
  • _2012-2013
  • _2013-2014

Apologies for the disruption and thanks for your patience.

For more information or any questions about the upgrade, please contact Caroline Dobson, Information Services.

‘Payment submitted’ – spam and phishing emails

Phishing emails with ‘Payment submitted’  in the subject line similar to those below are doing the rounds – please beware

spam emailIf you think you have received a phishing email

  • DON’T click on any links
    DON’T open any attachments
  • forward the email to abuse@hw.ac.uk
  • delete it

Phishing emails ‘Invoice’ or ‘Purchase Order’

Phishing emails with ‘Invoice’ or ‘Purchase Order’ in the subject line similar to those below are doing the rounds – please beware

If you think you have received a phishing email

  • DON’T click on any links
    DON’T open any attachments
  • forward the email to abuse@hw.ac.uk
  • delete it

Phish purchase

phish invoice

Top tips to help you spot phishing emails

  • Be suspiciousof any urgent requests for personal or financial information
  • Be aware: Phishing scams are common at main instalment payment dates
  • Check that you’re using a secure websitewhen submitting credit card or other sensitive information;
  • Prevention: Your email details may have been taken from a social networking site so avoid disclosing your email address or make sure you hide it on your page
  • Look for tell-tale signs of phishing: Check the quality of the communication. Misspelling, poor punctuation and bad grammar are often good indicators

 

Library opening hours – Easter weekend #edincampuslib

The Library at our Edinburgh Campus will be open over the Easter weekend – Friday 30th March to Monday 2nd April inclusive.  The library will be staffed as usual so we will be around to answer enquiries.  The study spaces will be available and PCs, printers and self-service book issue and return.

The entrance to the Library is still via the temporary entrance to the left of the main entrance and along the ground floor corridor and up the main staircase.  The lift has been out of order and we are working with Estates to get it fixed as soon as possible.  Please ask at the Service Desk if you have any problems.

Maintenance work to the water supply will take place on Good Friday 30th March between 6:00am – 12:00 noon in the Library building.  There should be enough water stored to still be able to use the toilets.  The water fountain will not be available.
Other toilet facilities will be available in the main University building and the Learning Commons between 10:00am – 2:00pm.

 

 

IT Service Upgrades – Office 365 and VPN

IT Service upgrades

What’s happening with the Library refurbishment #edincampuslib

The HWU Edinburgh Campus Library refurbished project is progressing well.
An overview of the project details can be found at how we are  ‘Transforming Your Library’  
We will keep you updated through these blog posts and through our social media channels.  There will be news of the exciting new developments and we will keep you updated as to which spaces and resources are available in the Library during the enabling and refurbishing works.

What is happening when?
The Ground Floor refurbishment work is completed.
The study space is available for use and has new furniture in place.  It is a silent study space and although drinks can be taken into the area, food is not allowed.
The shelving is for journals and theses and also, in the future, for some of the book collection.

The refurbished Main Entrance of the Library and the Service Desk have been open and operating well for the last few weeks.  The entrance to the Library has improved with the installation of the access gates (turnstiles) and most students and staff have remembered to bring their ID cards which has been great.  The gate’s software is still operating in a local mode at present but we are working hard to connect up the various software systems to personalise the access to individual cards.

 

The good news is that the construction work on the other half of Floor 1 of the Library is almost complete and this will provide fantastic study space for students from the end of October.  We are hoping to have the furniture into the space by 26th October.
Floor 1 of the Library will be open for study from Tuesday 30th October!
The cafe in the Library building  will also be available at the end of October – and the vending machines and water fountain.

Floor 1 nearly ready 2

 

nearly ready 3

Once Floor 1 is available then the next phase, Phase 4, of the refurbishment will begin.  This will involve Floor 3 of the Library.
All of Floor 3 will be closed from the end of October 2018 to the end of February 2019. 

Floor 2 will be open as usual for access to the book collection and for silent study space.  
Journals and Theses –  currently, some journals and theses have been moved to off-site storage.  If you require access to these resources, please ask at the Service Desk.

How do I get help if needed?
Ask at the Service Desk at the Edinburgh campus library or contact us by email or phone
https://www.hw.ac.uk/is/contactvisit-us.htm

Study spaces are available in the Learning Commons 1 and in Learning Commons 2

 

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