Ransomware strikes again

Users are reminded to remain vigilant as yet another international cyber-attack affects computers across the globe.

Machines affected by this attack will display a message like:

Repairing file system on C:

The type of the file system is NTFS.
One of your disks contains errors and needs to be repaired. This process may take several hours to complete. It is strongly recommended to let it complete.

WARNING: DO NOT TURN OFF YOUR PC! IF YOU ABORT THIS PROCESS, YOU COULD DESTROY ALL OF YOUR DATA! PLEASE ENSURE THAT YOUR POWER CABLE IS PLUGGED IN!

CHKDSK is repairing sector xxxxx of xxxxxxxx (x%)

If you have this or a similar message displayed on your screen disconnect your PC  immediately and contact ithelp@hw.ac.uk

See Global ransomware attack causes turmoil to keep up to date with this story in the news.

Academic staff – call for reading lists…

Stack of Library BooksReading lists for items for the start of semester 1 should be received by 21st July 2017.

Please note that if your reading list has no changes from last year you do not need to submit it again.

Please let us know about new books or editions that you want, or if the number of students on your course has greatly increased (we will then need your reading list and number of students).  If your course is completely new please submit your full reading list with plenty of time for us to provide all the books.

Recommended reading

Via email – please send us the following information:

  • Title and code of the course
  • Details of the items needed (as much information as possible is helpful, e.g., author, title, ISBN, publisher, year, edition)
  • Number of expected students
  • If an item is a key text
  • If the item is to be available as a three hour loan (rather than for week or standard ( 16 week) loan)
  • If there is a reason to provide a print rather than an eBook copy as we will be giving preference to eBook copies of titles where available as this provides access to all HWU students.

Edinburgh or Orkney Campuses

If books are needed at the Edinburgh or Orkney campuses please send your reading lists to libord@hw.ac.uk with the information below or use the book order form.

Dubai or Malaysia Campuses

If you also need copies of books to be available at the Dubai and/or Malaysia campuses please contact their libraries directly as they place their own orders for stock. They can be contacted at DubaiLibHelp@hw.ac.uk and MYLibrary@hw.ac.uk respectively.

Scottish Borders Campus

If books are for the Scottish Borders Campus please contact J.H.McIntyre@hw.ac.uk

IDL students

If books on your course are needed by IDL students please make sure that the books are available as eBooks before your list is given to students. Unfortunately not all titles are available as eBooks and IDL students have previously reported problems reading material recommended by staff. Please let me know if you want more information about this.

ALP students

If titles on your course are needed by ALP students please be aware that we do not purchase books for ALP libraries and individual ALP libraries are responsible for their own purchasing. However ALP students do have access to our eResources so will be able to use any eBooks on reading lists.

Via the online form (for Edinburgh and Orkney campuses only currently):

Items on reading lists can also be requested using the book request form which is accessed from the link on the “Suggest a book” page . Please select ‘Yes’ from the drop down menu at the first question ‘Is this book on a reading list?’.

Wider reading

To request books to support students’ wider reading for research, dissertations, theses, projects etc please again use the request form link on the “Suggest a book” page  and select ‘No’ from the drop down menu at the first question ‘Is this book on a reading list?’. These items are automatically forwarded to the School’s Library Representative for approval and will not be purchased until he or she has approved them.

Journal articles and book chapters

If you require online copies of book chapters or journal articles, then this can be done through our digital copies service.

If you have any questions please contact Ellen Peacock, Aquisitions & Metadata Manager (e.peacock@hw.ac.uk Ext 3573)

 

Graduation season has started…

graduation dayCongratulations to all of our students who are graduating this summer in ceremonies held in the UK, Dubai and Malaysia.

We hope you enjoy your ceremony and have an excellent time with your family and friends.

If you are leaving us remember that you can continue to use our library services as an alumnus – see Borrowing from HWU libraries for more information (look under Who can join HWU library).

With our very best wishes for a happy and successful future.

Software upgrades (student desktop & teaching rooms)

There will be a rolling program of software upgrades to the HWU student desktop and the teaching rooms over the summer.

The upgrades will allow staff and students to benefit from new features offered on the more recent versions of software.

Applications that will be upgraded are: –

softwareupgrade

See Software at HWU for more information on these applications.

Staff that wish to upgrade their home PCs to the new versions should contact ithelp@hw.ac.uk

Ransomware attack

You will have noticed the high profile ransomware attack that has been in the news over the past few days. (http://www.bbc.co.uk/news/technology-39915440)

Information Services are monitoring our systems and have the necessary precautions in place to minimise the risks from ransomware, however, staff and students should remain vigilant at all times.

In particular, please be suspicious of any emails received from unknown sources with attachments or links:

  • Do not click on suspicious links
  • Do not open email attachments
  • Forward the email to abuse@hw.ac.uk
  • Do not plug in unattended USB devices that are found

Typically ransomware will be hidden in emails that look like invoices for goods, communication from the tax office (HMRC) or your bank, requests to authenticate your accounts (confirm your user name and password) following an update etc.

If you use a machine that is not on the managed desktop please ensure that you

  • Update all Anti-Virus
  • Have a backup in place and that it is operational
  • Use minimal user permissions where possible

Can we remind all users to log out from their machines at the end of the working day. Information Services apply updates and patches to managed machines overnight and some patches do not apply until a machine is restarted.

If you have not logged out and restarted your machine for a few days please do so.

See https://www.getsafeonline.org/protecting-yourself/ransomware/ for more information on protecting against ransomware.

Turnitin upgrade & staff training

turnitinTurnitin has released a major product upgrade that will soon be available at Heriot-Watt University. The new version of the service, called Turnitin Feedback Studio, offers all the functionalities of Turnitin, but with a simplified, more intuitive interface designed for the modern classroom. Turnitin Feedback Studio will make it faster and easier than ever to promote academic integrity, provide actionable feedback, and evaluate student learning at Heriot-Watt University.

We plan to upgrade our version of Turnitin to Feedback Studio on 1st August 2017.

Once upgraded, you can expect to see a new interface when you open up a student’s paper in Turnitin. Your students will also experience this new and improved interface when viewing Similarity Reports and receiving feedback.

To get acquainted with the upgraded Turnitin Feedback Studio and prepare for a successful implementation, you can:

To support this transition and build on the use of Turnitin across HWU, a one hour online training session will be available (and recorded for later viewing).

  • When: 19/05/2017 at 10.00 BST
  • Where: Online

If you have not received a calendar invite to the online training, but would like to attend, please contact ISAdmin@hw.ac.uk

Surviving the exams…

We know this is a hectic time of year for all of our students.

To help you out we’ve summarised some of the facilities and information available to try and make the next few weeks a bit easier for you.

Study Spaces (Edinburgh campus)

The Edinburgh campus library remains open 24/7 until the 19th May.

In addition to the Library and the Learning Commons there are lots of other study spaces available across the campus.

See www.hw.ac.uk/studyspace and the Study Space Update for details.

Study environment

All our campus libraries have gone into revision/exam mode – to create an environment where you can get your head down and make the most of your revision time. If you’re on the Edinburgh campus check out the zoning at the library at Making the Most of the Space.

Revision and exam tips

See Revision and Exams if you need some advice and coping strategies or search through InformS for tips, revision or exam.

Exam stress drop-in sessions (Edinburgh campus)

Running from 24th April until 19th May at Student Support Service, Hugh Nisbet Building. More info at Exam stress drop-in sessions.

Finally…

Remember that you can ask our Service Desk staff in the library or your Academic Support and Liaison Librarian or your Effective Learning Advisor for help at any time.

Good luck with your exams!

Study space update (Edinburgh campus)

The following information supplements that already available on the Other Spaces tab at http://www.hw.ac.uk/studyspace

Rooms available for study during exam period

24 April to 19 May 2017: 09:15 – 22:15

Teaching rooms  Teaching rooms
David Brewster

  • DB1.15

Edwin Chadwick

  • ECG.01
  • ECG.02

William Arrol

  • WA1.08
  • WA1.09
  • WA1.10

 

 

 

 

 

 

 

 

Earl Mountbatten*

  • EM336
  • EM3.06 (except 11/05)
  • EM3.07 (except 11/05)

James Nasmyth

  • JN1.01
  • JN1.02
  • JN1.03

PC Labs

  • Earl Mountbatten*: – EM2.52
  • Edwin Chadwick: – EC2.04
  • Mary Burton: – MBG.22

Other Rooms

Mary Burton Building

18:15 – 22:00 weekdays
08:30 – 22:00 Saturday & Sunday

Ground Floor: All ground floor teaching rooms and computer labs

First Floor: MB 1.47 and MB 1.62

Earl Mountbatten is electronically locked around 7 pm (automated system) – no one can enter the building after this time.

Students already in EM can stay until 10 pm but they MUST sign the “out of hours” book at the North entrance/red canopy leading to the car park so that we know who is in. The North entrance is the only exit after 7 pm (please use exit release button).

Other teaching rooms may be available – you can check room availability at Online Timetables.

If you wish to enquire about making a room booking contact roombookings@hw.ac.uk

Exam stress drop in sessions

examstressHaving a last minute panic?  Feeling worried and anxious?

The Student Support Service are offering drop in sessions to anyone who is having a crisis or struggling with exam anxiety or stress.

Where:

Student Support and Accommodation Office, Hugh Nisbet Building (Edinburgh campus)

When:

Monday-Friday throughout the exam period (24th April – 19th May):  1400 – 1500

No appointment needed – just pop in for a chat with one of the counselling team!

SCONUL Access: Restricted access to Edinburgh University libraries during exams

During the University of Edinburgh exam period SCONUL Access reference members will have reduced access to the University of Edinburgh Main Library and Law Library.

Restrictions will apply between Monday 17 April – Sunday 14 May 2017 inclusive.  During this time access will be restricted for Reference users, including those with SCONUL Reference Only Cards.

Restrictions are as follows: –

Main Library: – no access between 5:30 am and 5:30 pm
Law Library: – no access between opening time and 5.30 pm.

Normal access arrangements will resume on Monday 15 May 2017.

See Edinburgh University library page for more information.

SCONUL Access allows students to use other UK universities’ libraries. Undergraduates can use other libraries for studying, and postgraduates, staff and distance learners are often allowed to borrow a limited number of books (SCONUL Access does not give access to other universities’ computers or e-journals.).

If you’d like to join SCONUL Access you can find out more on our web pages and apply online.