Software upgrades (student desktop & teaching rooms)

There will be a rolling program of software upgrades to the HWU student desktop and the teaching rooms over the summer.

The upgrades will allow staff and students to benefit from new features offered on the more recent versions of software.

Applications that will be upgraded are: –

softwareupgrade

See Software at HWU for more information on these applications.

Staff that wish to upgrade their home PCs to the new versions should contact ithelp@hw.ac.uk

Ransomware attack

You will have noticed the high profile ransomware attack that has been in the news over the past few days. (http://www.bbc.co.uk/news/technology-39915440)

Information Services are monitoring our systems and have the necessary precautions in place to minimise the risks from ransomware, however, staff and students should remain vigilant at all times.

In particular, please be suspicious of any emails received from unknown sources with attachments or links:

  • Do not click on suspicious links
  • Do not open email attachments
  • Forward the email to abuse@hw.ac.uk
  • Do not plug in unattended USB devices that are found

Typically ransomware will be hidden in emails that look like invoices for goods, communication from the tax office (HMRC) or your bank, requests to authenticate your accounts (confirm your user name and password) following an update etc.

If you use a machine that is not on the managed desktop please ensure that you

  • Update all Anti-Virus
  • Have a backup in place and that it is operational
  • Use minimal user permissions where possible

Can we remind all users to log out from their machines at the end of the working day. Information Services apply updates and patches to managed machines overnight and some patches do not apply until a machine is restarted.

If you have not logged out and restarted your machine for a few days please do so.

See https://www.getsafeonline.org/protecting-yourself/ransomware/ for more information on protecting against ransomware.

Turnitin upgrade & staff training

turnitinTurnitin has released a major product upgrade that will soon be available at Heriot-Watt University. The new version of the service, called Turnitin Feedback Studio, offers all the functionalities of Turnitin, but with a simplified, more intuitive interface designed for the modern classroom. Turnitin Feedback Studio will make it faster and easier than ever to promote academic integrity, provide actionable feedback, and evaluate student learning at Heriot-Watt University.

We plan to upgrade our version of Turnitin to Feedback Studio on 1st August 2017.

Once upgraded, you can expect to see a new interface when you open up a student’s paper in Turnitin. Your students will also experience this new and improved interface when viewing Similarity Reports and receiving feedback.

To get acquainted with the upgraded Turnitin Feedback Studio and prepare for a successful implementation, you can:

To support this transition and build on the use of Turnitin across HWU, a one hour online training session will be available (and recorded for later viewing).

  • When: 19/05/2017 at 10.00 BST
  • Where: Online

If you have not received a calendar invite to the online training, but would like to attend, please contact ISAdmin@hw.ac.uk

Surviving the exams…

We know this is a hectic time of year for all of our students.

To help you out we’ve summarised some of the facilities and information available to try and make the next few weeks a bit easier for you.

Study Spaces (Edinburgh campus)

The Edinburgh campus library remains open 24/7 until the 19th May.

In addition to the Library and the Learning Commons there are lots of other study spaces available across the campus.

See www.hw.ac.uk/studyspace and the Study Space Update for details.

Study environment

All our campus libraries have gone into revision/exam mode – to create an environment where you can get your head down and make the most of your revision time. If you’re on the Edinburgh campus check out the zoning at the library at Making the Most of the Space.

Revision and exam tips

See Revision and Exams if you need some advice and coping strategies or search through InformS for tips, revision or exam.

Exam stress drop-in sessions (Edinburgh campus)

Running from 24th April until 19th May at Student Support Service, Hugh Nisbet Building. More info at Exam stress drop-in sessions.

Finally…

Remember that you can ask our Service Desk staff in the library or your Academic Support and Liaison Librarian or your Effective Learning Advisor for help at any time.

Good luck with your exams!

Study space update (Edinburgh campus)

The following information supplements that already available on the Other Spaces tab at http://www.hw.ac.uk/studyspace

Rooms available for study during exam period

24 April to 19 May 2017: 09:15 – 22:15

Teaching rooms  Teaching rooms
David Brewster

  • DB1.15

Edwin Chadwick

  • ECG.01
  • ECG.02

William Arrol

  • WA1.08
  • WA1.09
  • WA1.10

 

 

 

 

 

 

 

 

Earl Mountbatten*

  • EM336
  • EM3.06 (except 11/05)
  • EM3.07 (except 11/05)

James Nasmyth

  • JN1.01
  • JN1.02
  • JN1.03

PC Labs

  • Earl Mountbatten*: – EM2.52
  • Edwin Chadwick: – EC2.04
  • Mary Burton: – MBG.22

Other Rooms

Mary Burton Building

18:15 – 22:00 weekdays
08:30 – 22:00 Saturday & Sunday

Ground Floor: All ground floor teaching rooms and computer labs

First Floor: MB 1.47 and MB 1.62

Earl Mountbatten is electronically locked around 7 pm (automated system) – no one can enter the building after this time.

Students already in EM can stay until 10 pm but they MUST sign the “out of hours” book at the North entrance/red canopy leading to the car park so that we know who is in. The North entrance is the only exit after 7 pm (please use exit release button).

Other teaching rooms may be available – you can check room availability at Online Timetables.

If you wish to enquire about making a room booking contact roombookings@hw.ac.uk

Exam stress drop in sessions

examstressHaving a last minute panic?  Feeling worried and anxious?

The Student Support Service are offering drop in sessions to anyone who is having a crisis or struggling with exam anxiety or stress.

Where:

Student Support and Accommodation Office, Hugh Nisbet Building (Edinburgh campus)

When:

Monday-Friday throughout the exam period (24th April – 19th May):  1400 – 1500

No appointment needed – just pop in for a chat with one of the counselling team!

SCONUL Access: Restricted access to Edinburgh University libraries during exams

During the University of Edinburgh exam period SCONUL Access reference members will have reduced access to the University of Edinburgh Main Library and Law Library.

Restrictions will apply between Monday 17 April – Sunday 14 May 2017 inclusive.  During this time access will be restricted for Reference users, including those with SCONUL Reference Only Cards.

Restrictions are as follows: –

Main Library: – no access between 5:30 am and 5:30 pm
Law Library: – no access between opening time and 5.30 pm.

Normal access arrangements will resume on Monday 15 May 2017.

See Edinburgh University library page for more information.

SCONUL Access allows students to use other UK universities’ libraries. Undergraduates can use other libraries for studying, and postgraduates, staff and distance learners are often allowed to borrow a limited number of books (SCONUL Access does not give access to other universities’ computers or e-journals.).

If you’d like to join SCONUL Access you can find out more on our web pages and apply online.

Subject Guides & A-Z list of databases downtime on Monday 3rd April

The isguides pages (Subject Guides and A-Z list of databases) will be unavailable from 17:00 BST on Monday 3rd April (your local time here: http://bit.ly/2nr0Nug).

This is to allow preparatory work for a Springshare server move that will take place later in April.

The duration of downtime hasn’t been confirmed – we’ll update as more information becomes available.

Exam day tips

  1. Get a good sleep the night before
  2. Eat something before your exam
  3. Avoid ‘panic talk’ with other students
  4. Read the instructions on the paper
  5. Stick to your exam tactics plan
  6. Watch the clock
  7. Start with the easy questions
  8. Build in time to review your answers
  9. Don’t leave the exam early
  10. Take control of your stress and make it work for you!

Targeted Malware Attempt

Some HWU users have reported that they have received a suspicious email which

  • includes an accurate postal address for the recipient
  • has a Word (.dot) attachment, with the password to open the file

On further investigation, this has been confirmed as a targeted malware attempt.

If you receive a suspicious email – don’t be fooled into thinking it must be OK just because the sender appears to know a lot about you.  Obtaining work and personal details about you can be relatively easy from a variety of online sources.

If you receive a similar email

  • forward it to abuse@hw.ac.uk
  • delete the email from your inbox/sent items