All posts in category General

Improvement work to Library courtyard

The courtyard area to the front of the Edinburgh Campus Library is being revamped and improved. This will provide an exciting, new seating area for studying and socialising.

The construction work will start at on Monday September 20th and during this time, the main entrance to the Library will be out of use. Access to the Library will be from the east side around the back of the Library.
Please follow the path round the Library building and use the door near the museum and fire pond.
It will also be possible to access the Library via the Mary Burton building – please look out for signage.

Route around Library building
Leave a comment
by cdonlan on 27 July 2021  •  Permalink
Posted in General

Posted by cdonlan on 27 July 2021

https://informs.hw.ac.uk/2021/07/27/improvement-work-to-library-courtyard/

Returning Library books

Semester is over, exams are done and it is the summer, so now is a good time to return any Library books that you still have out on loan from our Edinburgh Campus Library.

If you are still living in Edinburgh, then please bring any books to the Library during opening hours Monday to Friday 8:30am – 4:30pm. Or you can return them to the Book Return Box at the entrance to the Library at any time.

If you are living elsewhere in the UK then we can supply you with a pre-paid postage label for you to post the books back to the Library. Please contact us for more details at ServiceDesk@hw.ac.uk or 0131 451 3577



Leave a comment
by cdonlan on 14 June 2021  •  Permalink
Posted in General, HWU Edinburgh, Library Building, News and Information, Staff, Student

Posted by cdonlan on 14 June 2021

https://informs.hw.ac.uk/2021/06/14/returning-library-books/

Remote Desktop Service including KeyServer offline

Remote Desktop Service including KeyServer are currently offline due to emergency maintenance. We will post an update once they are available again. Apologies for the inconvenience.

Leave a comment
by andrewdbevan on 31 May 2021  •  Permalink
Posted in General

Posted by andrewdbevan on 31 May 2021

https://informs.hw.ac.uk/2021/05/31/remote-desktop-service-including-keyserver-offline/

Heriot-Watt Nameserver Upgrades 29 May 2021

Information Services is performing a software upgrade to the main campus nameserver service, this weekend Sat 29th May 2021

There will be an ‘at risk’ period of 4 hours from 3pm BST which will affect all UK and global campuses.

This is the first phase an ongoing refresh cycle to replace our existing appliances. Users may experience a short delay in resolving internet names during this time.

We apologise for any inconvenience caused. Please contact the ISHelp@hw.ac.uk with any questions.

Leave a comment
by andrewdbevan on 25 May 2021  •  Permalink
Posted in General, HWU at SBC, HWU Dubai, HWU Edinburgh, HWU Malaysia, HWU Orkney

Posted by andrewdbevan on 25 May 2021

https://informs.hw.ac.uk/2021/05/25/heriot-watt-nameserver-upgrades-29-may-2021/

Access to Times Higher Education content for all HWU staff and students

Heriot-Watt staff and students now have full, unlimited access to Times Higher Education (THE)  articles via the THE website at https://www.timeshighereducation.com/

To gain access, please create an account using your Heriot-Watt email address (not a personal email address) by clicking “Register” under the person icon in the top right hand side of the website and then giving the information requested. This will also let you sign up for newsletters of interest as well as read all of the international news, articles and surveys etc on the website. The icon on the website will show as red when you are not logged in, and green when you are.

For more information on how to set up an account see https://www.timeshighereducation.com/subscriptions/making-the-most-of-your-institutional-subscription

This is an institutional subscription and any members of staff who previously had their own subscriptions do not need to renew these. Please contact Ellen Peacock for more information at e.peacock@hw.ac.uk

Leave a comment
by cdonlan on 12 May 2021  •  Permalink
Posted in General
Tagged ,

Posted by cdonlan on 12 May 2021

https://informs.hw.ac.uk/2021/05/12/access-to-times-higher-education-content-for-all-hwu-staff-and-students/

Click and Collect for Library books at the Dubai Campus Library

To borrow a book, you will need to request it via the Library system. You can request books that are on the shelf in the Library and those that are out on loan to another student.

To request a book, go to Discovery. and sign in.

Search for the book you would like to borrow and there will be an option to request it.


Further instructions are available here

click-and-collect-at-dubai-campus-library-1Download
Leave a comment
by cdonlan on 29 April 2021  •  Permalink
Posted in General

Posted by cdonlan on 29 April 2021

https://informs.hw.ac.uk/2021/04/29/click-and-collect-for-library-books-at-the-dubai-campus-library/

Dubai Campus Library Opening Hours

Library Opening Hours (Effective from 18th April to 21st May , 2021)
Sunday – 9AM to 10PM
Monday – 9AM to 10PM
Tuesday – 9AM to 10PM
Wednesday – 9AM to 10PM
Thursday – 9AM to 10PM
Friday – 9AM to 5PM
Saturday – CLOSED for Deep cleaning and sanitations

Library Location
2nd Floor of the Main Building
Heriot-Watt University-Building- B, Al Ma’Refa Street. Oppt. CISCO Systems Building
Dubai Knowledge Park, Dubai, United Arab Emirates
Phone: +971 4 5717000 ( Library Ext-5), DubaiLibHelp@hw.ac.uk

Leave a comment
by cdonlan on 29 April 2021  •  Permalink
Posted in General
Tagged , ,

Posted by cdonlan on 29 April 2021

https://informs.hw.ac.uk/2021/04/29/dubai-campus-library-opening-hours/

Edinburgh Campus Library study space

Please be considerate and follow our guidelines:

  • You must book study spaces through ResourceBooker in advance of coming to the Library.
  • Only individual study is supported due to current guidelines.
  • 2m social distancing must be observed including when coming in and out of the Library building
  • Study spaces are clearly marked with green YES or red NO and are numbered – see floor plans
  • Face-coverings are mandatory at all times.
  • In Resource Booker, you can filter to locate a study space with a PC and can filter on available times
  • Please confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed
  • Please only book for the times you need for essential study
  • If for any reasons you do not intend to use your booking, please cancel via the booking email – don’t be a ‘no show’
  • Staff are always happy to help with any booking enquiries
  • Check the website and social media for opening hours and any last minute changes

Leave a comment
by cdonlan on 23 April 2021  •  Permalink
Posted in General
Tagged ,

Posted by cdonlan on 23 April 2021

https://informs.hw.ac.uk/2021/04/23/edinburgh-campus-library-study-space/

Accessing eBooks at exam time

Exams start on Monday 26th April which means that some of our eBooks will be in high demand. We have been buying extra copies of our most popular eBook titles but many of them have a limit on the number of people who can use them at once.

Please check Discovery and use copies on both platforms if available – VLeBooks and Ebook Central. We may have two sets of Ebook Central copies due to publisher permissions  – please use both sets as they are not the same copies.

Some eBooks can only be read online.  If a copy is not available immediately, please keep trying.
The Ebook Central platform will allow five minutes reading time if all copies are in use.
A copy will become free as soon as someone else stops using it. If all copies are currently in use please try again later.

If possible, please plan in advance and make sure you have the information you need before your exam starts.  Many eBooks will allow you to copy and/or download an amount set by the publisher which you can keep and refer back to.
If you have any questions, let us know via ISHelp@hw.ac.uk

Leave a comment
by cdonlan on 22 April 2021  •  Permalink
Posted in General
Tagged , ,

Posted by cdonlan on 22 April 2021

https://informs.hw.ac.uk/2021/04/22/accessing-ebooks-at-exam-time/

Edinburgh Campus Library – Opening Hours April 2021

Library Opening Hours – April 2021

Friday 16th April                        8:30am – 8:30pm

Saturday 17th April                  10:00am – 4:00pm

Sunday 18th April                     10:00am – 4:00pm

Monday 19th April                    8:30am – 8:30pm

Tuesday 20th April                    8:30am – 4:30pm

Wednesday 21st April              8:30am – 5:00pm

Thursday 22nd April                 8:30am – 8:30pm

Friday 23rd April                        8:30am – 8:30pm

Saturday 24th April                  10:00am – 4:00pm

Sunday 25th April                     10:00am – 4:00pm

Monday 26th April                    8:30am – 8:30pm

Tuesday 27th April                    8:30am – 5:00pm

Wednesday 28th April              8:30am – 5:00pm

Thursday 29th April                  8:30am – 8:30pm

Friday 30th April                      8:30am – 8:30pm

Saturday 1st May                      10:00am – 4:00pm

Sunday 2nd May                        10:00am – 4:00pm

Leave a comment
by cdonlan on 16 April 2021  •  Permalink
Posted in General
Tagged

Posted by cdonlan on 16 April 2021

https://informs.hw.ac.uk/2021/04/16/edinburgh-campus-library-opening-hours-april-2021/

« Older Posts
Newer Posts »

  • Recent Posts

  • Follow HWU_IS on Twitter

  • Archives

  • Categories

  • Subscribe

    Subscribe to InformS by Email
    Subscribe to InformS by RSS

  • Tags

    #12ReadsofXmas books Click and Collect discovery eBooks Edinburgh Edinburgh campus Feedback hardware helpdesk IDcards IT library Library building opening hours Phishing Printing Resources Security Software studyspace Study space Update VISION wifi
%d bloggers like this: