Using the Library – Edinburgh Campus – September 2021

We’re pleased to say that our Edinburgh Campus Library is now open for students and staff, every day, 7 days a week.
The study spaces are open on the basis of Scottish Government and University guidelines for 1m social distancing and the safe management of access to spaces and resources, maximum occupancy and face masks.

Study spaces
Study spaces must be booked in advance. Book a study space through the Student Portal or direct at Resource Booker. In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.

Please confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed. Study spaces are clearly marked with green YES or red NO and are numbered.

There are over 300 bookable spaces and a small number of individual study rooms, We don’t have any group study spaces available at the moment. Please see the seating plans below.

ID cards
You must have your HWU ID card to access the Library.
You use your card to swipe in through the entry gates to the Library.
Unfortunately, we can’t allow you access to the Library without your card.
If you have lost your card, please contact the Student Service Centre through the student portal.

Face coverings
Face coverings are still essential at all times when you’re coming into the Library building, when you’re moving about the building and when you are sat at your seat studying.

Borrowing Books
The bookshelves are now open for browsing. Please select a book from the shelves and take it to the Self Service Kiosk near the Library Service Desk. We are no longer offering our Click and Collect service but you can Request and Reserve books that are out on loan to another student – check Discovery and look for the Request option.

Opening hours
Monday to Friday 8:30am – 8:30pm Saturday and Sunday 9:45am – 8:15pm

Please check the website and social media for opening hours and any last minute changes

Floor 1 Study Seats
Floor 2 Study Seats
Floor 3 Study Seats

Edinburgh Campus Library Study Space

There are approximately 350 study spaces available in the Library for use during Semester 1. The study desks and seats are distanced 1m apart. They are labelled with a seat number and with a green tick to show that they can be used.
You need to book a study space in advance before you come to the Library.
To book a study space, go to the myHWU app which will give you access to the Student Portal .
Select the Book A Room tile, then select the Edinburgh Campus Library Study Space tile or you can book direct at Resource Booker. In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.

Confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed

Edinburgh Campus Library Study Space

Using the Library Edinburgh Campus – August 2021

The latest Scottish Government update means that some of the COVID-19 restrictions will be lifted during August. The University is working on plans for next semester and we are hoping that there will more details to follow soon.

Face coverings
Face coverings are still essential when you’re coming into the Library building and when you’re moving about the building. Once you are sat at your seat studying, then it is ok to remove your face covering.  

Study spaces
Please continue to Book a study space through the Student Portal or direct at Resource Booker. In Resource Booker, you can filter to locate a study space with a PC and can filter on available times. Confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed. Study spaces are clearly marked with green YES or red NO and are numbered – see floor plans

The booking of study spaces is likely to continue into next semester. We are looking at whether we can open up group spaces and study rooms, but at the moment it is still individual study only.


ID cards
You must have your HWU ID card to access the Library.
You use your card to swipe in through the entry gates to the Library.
We cannot allow you access to the Library without your card.
If you have lost your card, please contact the Student Service Centre through the student portal.

Opening hours
Opening hours – August 2nd to 13th    
Monday – Thursday 9:00am – 8:00pm Friday 9:00am – 5:00pm

Opening hours – August 16th to September 10th
Monday – Friday 8:30am – 4:30pm

Please check the website and social media for opening hours and any last minute changes

Using the Library – July 2021 – Edinburgh campus

There will be some further relaxing of the COVID-19 restrictions from Monday 19th July and our Scottish campuses will move down to Level Zero. 
However, the guidelines for using the Library are not going to change just yet and we hope that you will continue to be considerate to other students and staff in the Library by following these steps:

Study spaces
Book a study space through the Student Portal or direct at Resource Booker
In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.
Please confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed

ID cards
You must have your HWU ID card to access the Library.
You use your card to swipe in through the entry gates to the Library.
We cannot allow you access to the Library without your card.
If you have lost your card, please contact the Student Service Centre through the student portal.

Face coverings
Face coverings are essential at all times – when you’re moving about and also when you are sat at your seat studying.  It is still mandatory to wear a face covering in Libraries

Physical distancing
Only individual study is supported due to current guidelines.
We don’t have any group rooms or spaces available.
2m distancing must be observed including when coming in and out of the Library building
Study spaces are clearly marked with green YES or red NO and are numbered – see floor plans

Opening hours
Opening hours – July Monday – Friday 8:30am – 4:30pm

We are going to extend the Library opening hours for the first 2 weeks of August. 

Opening hours – August 2nd to 13th    
Monday – Thursday 9:00am – 8:00pm Friday 9:00am – 5:00pm

Please check the website and social media for opening hours and any last minute changes

Library building

Returning Library books

Semester is over, exams are done and it is the summer, so now is a good time to return any Library books that you still have out on loan from our Edinburgh Campus Library.

If you are still living in Edinburgh, then please bring any books to the Library during opening hours Monday to Friday 8:30am – 4:30pm. Or you can return them to the Book Return Box at the entrance to the Library at any time.

If you are living elsewhere in the UK then we can supply you with a pre-paid postage label for you to post the books back to the Library. Please contact us for more details at ServiceDesk@hw.ac.uk or 0131 451 3577



Using the Library during exam time – Edinburgh Campus

Although there have been some recent changes to Scottish Government guidelines and lockdown restrictions, the guidelines for using the Library have not changed.
Please be considerate to other students and staff in the Library by following these steps:

Study spaces
Book a study space through the Student Portal or direct at Resource Booker
In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.
Please confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed
Please only book for the times you need for essential study and cancel if you change your mind.

ID cards
You must have your HWU ID card to access the Library.
You use your card to swipe in through the entry gates to the Library.
We cannot allow you access to the Library without your card.
If you have lost your card, please contact the Student Service Centre through the student portal.

Face coverings
Face coverings are essential at all times – when you’re moving about and also when you are sat at your seat studying.
It is still mandatory to wear a face covering in Libraries

Physical distancing
Only individual study is supported due to current guidelines.
We don’t have any group rooms or spaces available.
2m distancing must be observed including when coming in and out of the Library building
Study spaces are clearly marked with green YES or red NO and are numbered – see floor plans

Opening hours
Opening hours until the end of semester are:
Monday, Tuesday, Thursday, Friday 8:30am – 8:30pm
Wednesday 8:30am – 5:00pm
Saturday, Sunday 10:00am – 4:00pm

Check the website and social media for opening hours and any last minute changes

Security issue – Android Device users Scam Alert

There have been widespread reports of a new scam affecting Android users called “Flubot”

This is a text-message scam that infects Android phones and is spreading across the UK. The message – which pretends to be from a package delivery firm, prompts users to install a tracking app – but is actually a malicious piece of spyware.

Crucially, it can take over devices and spy on phones to gather confidential data, including things such as sensitive work information or online banking details.

It has been reported on BBC news https://www.bbc.co.uk/news/technology-56859091

If you receive a text message that looks like the one below:
IGNORE: Do not click any links.
DELETE: Remove the text from your phone

Library Study Space – approval for bookings

From Monday March 29th, there will be an extra approval step when booking study spaces.

Study spaces are limited due to the Covid19 restrictions and University and Government guidelines. The maximum number of spaces in the Library is 200 and these are for essential study. It is important that you only book the space for the number of hours that you need it and that you do show up. We have had a number of no shows which disadvantages other students.

The booking system will be same as usual – see information here but your booking will be provisional until you get to the Library and check in at the Service Desk. If you don’t turn up for your booking within an hour of the start time, it will be cancelled so that another student can book it.

Be vigilant for phishing and scam emails

Be vigilant for phishing and scam emails

We regularly receive reports from staff and students of suspicious emails e.g. false vaccination appointments, bogus HMRC tax refunds etc.
These can appear to be very believable and sophisticated and sometimes scammers can take names from university or company websites and then create other email accounts so the sender details look correct.

What to do:
If you think you have received a phishing email to your @hw.ac.uk account
Do not click on any links
Do not open any attachments
Don’t reply to the message

Information Services Help:
To notify Information Services of a phishing email, or you have concerns about whether an email is real or not,  please forward it to phishing@hw.ac.uk  and then delete it.


If you have received a phishing email, accidently clicked the link in it and provided your university credentials (username and password), please send an email to ishelp.hw.ac.uk for assistance.

Accounts that are suspected to be compromised will be blocked automatically for security purposes. 
If your account has been blocked because of this, please send an email to ishelp.hw.ac.uk for assistance.

Information Services are constantly working to make systems including emails as safe and secure as possible.
Planning is underway to implement Multi Factor Authentication for staff and then students to improve staff and student security and their data.

Top tips to help you spot phishing emails

(phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication).

  • Be suspicious of any urgent requests for personal or financial information
  • Be aware: Phishing scams are common at main instalment payment dates or connected to newsworthy events
  • Check that you’re using a secure website when submitting credit card or other sensitive information.
  • Prevention: Your email details may have been taken from a social networking site so avoid disclosing your email address or make sure you hide it on your page
  • Look for tell-tale signs of phishing: Check the quality of the communication. Misspelling, poor punctuation and bad grammar are often good indicators

Warning regarding Sci-Hub website and phishing attacks

Sci-Hub is an illegal website which poses serious security risks and should be avoided by University students and staff.
Police have warned against using websites, and Sci-Hub, in particular that allow users to illegally access scientific research papers. 

The Sci-Hub website will be blocked for accessing on campus but it is important that students and staff do not access the site from home or off campus.

Sci-Hub obtains the papers through a variety of malicious means, such as the use of phishing emails to trick university staff and students into divulging their login credentials. 
Sci Hub then use this to compromise the university’s network and download the research papers” 
The City of London Police’s Intellectual Property Crime Unit (PIPCU) press release

  • Recent Posts

  • Follow HWU_IS on Twitter

  • Archives

  • Categories

  • Subscribe

  • Tags