Re-opening Edinburgh Campus Library – 7th September

Planning is continuing across the University for next semester and the Responsive Blended Learning approach in the new academic year.
This also includes the future opening up of buildings on campus.
The good news is that the Edinburgh Campus Library will be open from Monday 7th September.

The Library will be open Monday 7th – Friday 11th September 9:00am – 5:00pm for Welcome Week.
Then from Monday 14th September, the opening hours will be Monday – Friday 8:30am – 8:30pm and Saturday and Sunday 10:00am – 4:00pm.
There are currently no plans for 24/7 opening for Semester 1.

Access to the building will be controlled according to social distancing guidelines as will movement round the building. Occupancy will also be limited as we will only be able to use approximately 25% of out total study spaces.

You can access thousands of learning resources online through Discovery https://www.hw.ac.uk/uk/services/is/find-resources.htm

Please let us know if you require any help to find online resources or if you have any further questions by emailing @ishelp@hw.ac.uk. 

Dawsonera eBooks – no access from Friday 31st July

Please note that we will have no access to Dawsonera eBooks from Friday 31st July 2020.
We will be switching the titles to another platform where possible but there may be a temporary loss of access to the titles while this happens.
Any notes etc. that you’ve made on the Dawsonera platform won’t be accessible.
Please download and save any notes that you have made before Friday 31st July. [HW Discovery Update]

A Guide to Library and IT support for Remote Learning and Research

For information and support for remote learning and research, please check out the Remote learning guide

{HW Discovery Update}

 

 

eBook downloads turned off to increase access for more students at exam time

We have a large number of eResources including eBooks that are available for students to use while studying off campus.

To access eBooks, use Discovery  and you will be able to view and read a wide selection.

Some eBooks only allow a limited number of users to view them at the same time.
Due to the demand at exam time, it is currently not possible to download eBooks in order to increase access for everyone. They can still be read online.

If you have any problems accessing the resources please contact libhelp@hw.ac.uk

ebooks

Free eResources for students and staff during the Covid-19 situation

Free eResources for students and staff during the Covid-19 situation

While you are studying, teaching, and carrying out research off-campus, don’t forget that you can still access all of the Heriot-Watt University Library’s eResources.
A good place to start is by searching Discovery, the IS Guides on a wide range of subjects, and the A-Z of databases.

In addition to all the usual eResources, we are currently providing temporary access to a number of new resources.  The providers of these resources have made them freely available to the academic community as part of their Covid-19 response. This includes resources across a wide range of HWU subject areas from engineering to fashion.  Included are eJournals and eBooks that provide access to content from publishers like Bloomsbury, Elsevier, ICE, IOP, Springer and Cambridge University Press. More details can be found on the HWU website.

Students can also sign up for the VitalSource offer of seven free eTextbooks to use until 30th June – more details are available on the HWU website. This is in addition to the usual HWU eBooks, available from Discovery. It is also now possible for many of our eBooks to be accessed by more students at once than usual due to publisher goodwill at this difficult time.

To find out more about all of the extra resources temporarily available to staff and students visit the HWU website which will display the full list.
If you have any questions please email us at ISHelp@hw.ac.uk

A Guide to Library and IT support for Remote Learning and Research

The Guide to Library and IT support for Remote Learning and Research includes information for learning and accessing resources while off-campus.

There are some very useful video screencasts of how to to use Discovery for accessing ebooks, ejournals and databases.

You can also sign up for Power Hours webinars and contact Liaison Librarians for help and support

 

HWU Edinburgh Campus Library – closing 20th March

Due to the developing COVID-19 situation, the Edinburgh Campus Library will close at 4:30pm (GMT) on Friday 20th March 2020 until further notice.

Alternative study spaces are available at the Learning Commons in the main University building (Hugh Nisbet building).

All Library books will auto-renew until at least September and will not become overdue nor generate fines.

Please check out our Information Services website https://www.hw.ac.uk/services/information-services.htm for access to thousands of online resources.

If you require any help or further information, please email ISHelp@hw.ac.uk or servicedesk@hw.ac.uk and follow our social media channels Facebook Twitter

We apologies for any inconvenience and thank you for your co-operation.

Library 20 3

Changes to Library book loans

Due to the current situation, we have made some changes to the policies for book loans and returns.

All books that are currently on loan will auto-renew until at least September.  This means that any books that you have borrowed will not become overdue and will not generate any fines.  You will be able to keep the book until the beginning of next Semester.

Also, the option to request or reserve a book has been cancelled.  This means that no books currently out on loan will be recalled in order to fulfil reservations which in turn avoids students having to return books to the Library.

Books 3

If you require any further information, or have any questions, please email the Library Service Desk servicedesk@hw.ac.uk

 

 

IT and Library Help

If you have an IT or Library issue, request or enquiry, you can get help via our online Helpdesk system.

You can access it via the tile on the portal

Helpdesk tiles

Or by the link https://hwu.topdesk.net/tas/public/ssp/

which will take you to the Helpdesk home page and you can select the relevant service

Helpdesk SSP

You can also email ISHelp@hw.ac.uk and this will create a ticket in Helpdesk system

 

Phishing emails – ‘REFUND CONFIRMATION – Heriot-Watt University Student’

We have had reports of staff and students receiving phishing emails this afternoon. 

Some have a subject line of  REFUND CONFIRMATION – Heriot-Watt University Student – and a link to claim a tax refund.  Some are requesting bank details for refunds.  

Do NOT click on the link in the email 

If you think you have received a phishing email

  • DON’T click on any links
    DON’T open any attachments
  • Forward the email to abuse@hw.ac.uk
  • Delete it

Top tips to help you spot phishing emails

  • Be suspicious of any urgent requests for personal or financial information
  • Be aware: Phishing scams are common at main instalment payment dates
  • Check that you’re using a secure website when submitting credit card or other sensitive information;
  • Prevention: Your email details may have been taken from a social networking site so avoid disclosing your email address or make sure you hide it on your page
  • Look for tell-tale signs of phishing: Check the quality of the communication. Misspelling, poor punctuation and bad grammar are often good indicators

 

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