Changes to permissions of Pearson eBooks on the Ebook Central platform

There have been some changes to the print, copy and download permissions for Pearson eBooks on the Ebook Central platform. For existing licences the permissions are 5% but unfortunately for new licences the permissions are 0%.
This means that there are two records for each eBook effected by this so it is important to check Discovery for more than one link. Some eBooks may also be available on the VLeBooks platform.


If you have any enquiries or problems, please contact IShelp@hw.ac.uk

Heriot-Watt Team shortlisted for ALT Learning Technologist of the Year Award

This blog was originally published on the Learning and Teaching Academy blog https://lta.hw.ac.uk/blog/ on 5th December 2020.

In this blog, Rosemarie McIlwhan, Assistant Professor in the Learning and Teaching Academy, reflects on the challenges and successes of the Supporting Student Learning Online team in supporting staff and students across the University to respond to the pandemic.

When we first started supporting colleagues teaching in China to move their learning online, little did we know that soon the whole University would have to follow. Nor could we have forecast that much of the 5-year plan for active learning and digital education would end up being implemented in a little over 5 months. There have been many challenges since the pandemic caused us to move to blended learning, but we have each risen to the occasion.

The Supporting Student Learning Online (SSLO) team was one way in which we rose to the challenge. It was led by the Heriot-Watt Learning and Teaching Academy, drawing Learning Technologists from across the University, staff from the VLE project, Learning and Teaching Enhancement Services and media services together into one team providing global support for staff and students. In the video below members of the SSLO team explain the project, and colleagues from across the University explain the impact of the work.

The calm delivery in the video belies the frantic nature of the first few weeks, where we could foresee campuses being closed and the team went all-out to produce support resources before that happened so that staff would have hard copies to take home, and to rapidly provide the training and support that would be needed to enable staff and students to continue to stay in touch and finish the semester. That pace has hardly changed as we have moved into Responsive Blended Learning for AY20/21 and beyond, yet the team have continued to successfully support staff and students through live sessions, 1:1 support and provision of resources. What is less visible is the support that isn’t about learning technology – the taking time just to listen, to hear people’s frustrations (whether with the pandemic or the technology), to try to understand others’ fears even where you can’t do anything to help, essentially the humanity with which the SSLO team have provided support across the University.

Recognising the work of the SSLO team

In recognition of their work, the SSLO team have been put forward for the ALT ‘Learning Technologist of the Year’ Awards in the category Team of the Year. The awards are presented annually by the Association for Learning Technology (the UK’s leading professional body for Learning Technology). The Awards celebrate and reward excellent practice and outstanding achievement in Learning Technology. They have established a benchmark for outstanding achievement in Learning Technology on a national scale.

The awards are based on a competitive application process decided by a panel of expert judges, drawn from different sectors and countries, bringing together a wealth of experience in Learning Technology. The judging panel reviews all entries and the highest scoring entries in each category are short-listed. Judging criteria:

  • Excellence in the work (as defined in the CMALT principles).
  • Strong evidence that your work has made a significant impact on practices within the your or your team’s organisation, community, or sphere of influence.
  • Clear explanation of how others may learn from your work and what have you done to enable others to do so.

SSLO team shortlisted for Learning Technologist of the Year

We are delighted to report that the team have been shortlisted for the Learning Technologist Team of the Year Award.

You can find out more about the awards, alongside descriptions of the other shortlisted entries on the ALT awards showcase website.

The awards will be formally announced and presented at the ALT winter conference on 16th December at 4.30pm GMT. Good luck to everyone who has been shortlisted – there are some fabulous projects, and this year every when learning technology has really come to the fore, every single person working in this area deserves recognition whether they’ve been nominated or not.

Still…..keep your fingers crossed for us!

Further resources:

Request to staff for Reading Lists for Semester 2

Information Services is working to support Responsive Blended Learning delivery through the online provision of books and journal articles that staff are using this academic year.
Your reading lists are vital to this process and we are now starting to prepare for semester two.   

We received a very high number of reading lists for semester one and anticipate the same for semester two. For this reason, it would be very helpful if you could please submit your course lists to us as soon as possible, via the email libord@hw.ac.uk, so that we can start checking to see if items you recommend to students are available electronically.  

Unlike in recent years, please submit your reading list even if there are no changes to it. This is because eBook availability may have changed since we last checked. It’s also very helpful if you can clearly flag up which are your essential/core/key texts so that we can prioritise these  

Availability of eBooks differs from title to title. The library buys eBooks for two main aggregator platforms. The titles come in different user models and this can restrict the number of people who access them at any one time. They also usually come with restrictions (Digital Rights Management, or DRM) which restricts how much can be copied or downloaded by the student. The publishers set all of these restrictions on a title-by-title level. We also buy eBooks for some publishers’ platforms where available and these usually have no restrictions on how many students can use them at once and are DRM free. This is our preference where available.   

Please note that we will be looking for eBooks which we can make available to students through Discovery and unfortunately some publishers do not provide this option, including some of the main textbook providers. In this case the titles should be available in our library print collections and may also be available for students to purchase electronically themselves via an eTextbook provider like VitalSource or Kortext even if they aren’t available for us to provide electronically under a library model. 

 Journal articles and book chapters 

If you require digital copies of book chapters or journal articles, rather than a full book, this can be done through our Digital Copies Service, please see https://www.hw.ac.uk/services/is/learning-teaching/technology/digital-copies-service.htm.  

If you would like to know more about incorporating permalinks to book chapters and articles into your Vision course, please see https://www.hw.ac.uk/uk/services/is/learning-teaching/technology/invision-services.htm 

Submitting reading lists to the library for courses taught at the Edinburgh, Orkney, and Scottish Borders campuses: 

Please email your reading lists to libord@hw.ac.uk with the information below:

       ·         Title and code of the course 

·         Details of the items needed (as much information as possible is helpful, e.g., author, title, edition, ISBN, publisher, year) 

  • Number of expected students  
  • Which campus/campuses the course is taught at  

·        If an item is a key text – this is so we can prioritise availability of key texts  

Submitting reading lists to the library for books needed at Dubai or Malaysia Campuses 

If there are books that you need to be available for the Dubai and/or Malaysia campuses, please contact the libraries directly. They can be contacted at DubaiLibHelp@hw.ac.uk and MYLibrary@hw.ac.uk respectively. If the book is for the Malaysia campus, please put “Malaysia campus reading list” in the subject  

Many thanks in advance for your help and please let me know if you have any questions at e.peacock@hw.ac.uk .  

Please could we have your reading lists as soon as possible, and by 11 December at the latest.  

Click and Collect – extended opening hours – Edinburgh Campus Library

We are extending the hours that the Click and Collect service for books from our Edinburgh Campus Library is available. This is to make it easier for you to come and collect books if you are only on campus for one day a week.

The opening hours from today are:
Monday to Friday 8:45am – 8:15pm
Saturday to Sunday 10:15 – 3:45pm

Please remember that you will receive an email to say your book is ready to collect and any time after you receive the email, it’s available. We process requests as quickly as possible but sometimes books are in quarantine so there is a short delay.
For details of how to request a book via Discovery there are instructions here

We are also changing the location within the Library for the collection point. It will now be at the main Library Service Desk rather than at the West entrance. Again this is to make it quicker and easier for you to collect your book. You will still need your student ID card and face-covering.

If you have any questions, please contact the Library Service Desk ServiceDesk@hw.ac.uk or 0131 451 3577

Study space – Edinburgh Campus Library

Our Edinburgh Campus Library is open Monday to Friday 8:30am – 8:30pm and Saturday to Sunday 10:00am – 4:00pm.

Due to COVID19, we have a reduced capacity for study spaces.
Currently, this is 240 study spaces (about 25% of the usual Library capacity).
You don’t have to book a space in advance, just come to the Library with your student ID card and swipe in at the access gates. ID cards are mandatory in order to comply with guidelines.
During the last 2 weeks, the maximum occupancy of the library, at any one time, has been about 120 so we still do have room for more people to work in the Library.
The Library occupancy is displayed on the digital displays at the entrance to the Library, in the James Watt Centre and the Hugh Nisbet building (main University building). We are working on displaying it on the student portal so it can be accessed from off campus.
Study spaces are clearly labelled with a green ‘YES’ for spaces that can be used and a red ‘No’ for spaces that are not in use. There are PCs available too.

The Library is a face-covering zone so face-coverings must be worn when moving round the building.
Physical distancing is also a requirement in order to keep everyone safe – even if you live in a bubble with other students, the Library it is individual study only.

If you have any questions about the study space in the Library, please contact the Service Desk on 4577 or email ServiceDesk@hw.ac.uk

Webinars on Finding Research, Citing and Referencing, EndNote and more …

Skills Hub webinars will help you improve the skills you need to succeed in your courses and assignments at Heriot-Watt.


Topics for this semester include:

  • Finding Research – an introductory webinar on how to find academic research, suitable for students who are new to university research, or who would like a refresher.
  • Literature Searching – more advanced webinars aimed at students who are familiar with the basics of how to search, but want to learn more. These are aimed at students in the final years of their undergraduate degree or taught postgraduates.
  • EndNote X9 reference management software. EndNote X9 is very useful if you are working on a literature review or a project with a lot of references.
  • Citing and Referencing, with sessions on Harvard and IEEE (check your assignment guidelines to find out which style you should use)
  • And many more

Many of our September webinars were fully booked, but there are spaces available in October and November. Book your place at https://hw.ac.libcal.com/calendar/skillshub/

We’re also putting content online so that you can develop these skills independently, via the Skills Hub website at https://isguides.hw.ac.uk/skillshub . Topics already online include Harvard Citing and Referencing, IEEE Citing and Referencing and Finding Research for Assignments. We’ll be adding more to these pages throughout the semester.

Details of Information Services webinars for staff can be found at https://hw.ac.libcal.com/calendar/istraining/

20 things that Information Services do for you in 2020

  1. Discovery – search for thousands of resources including books, eBooks, journals, databases
  2. Skills Hub – digital, information and study skills
  3. Click and Collect service for borrowing books from the Library
  4. Library and IT support for Remote Learning
  5. Software  –  a wide range of software for home use
  6. Access to software from off campus – Key Server
  7. Microsoft O365 – email and apps including Outlook, OneDrive, Teams
  8. IT and Library Help – submit any requests or issues through the online ticketing system
  9. Study spaces available at all our campuses for individual study in safe environments
  10. Wi-Fi – Eduroam
  11. Printers, scanners and copiers
  12. Heritage – Museum and Archive
  13. Research Support – specialist support and systems for researchers
  14. Edinburgh Campus Library
  15. Scottish Borders Campus Library
  16. Malaysia Campus Library
  17. Dubai Campus Library
  18. Orkney Campus Library
  19. Information Information Services web pages
  20. Updates social media channels  



Key Server – remote access to on campus software

Key Server remote access connects you to an on-campus PC via your own device. When you are connected, you can access software that is usually only available when you are on campus.
Details of how to connect to Key Server can be found on the Information Services webpages including video guides
Log in using your Heriot-Watt username and password at https://keyserver.hw.ac.uk/login


Click and Collect for Library books – Edinburgh, SBC and Malaysia campuses

The Click and Collect Service for Library books will be available from 7th September. Due to COVID19 current restrictions, it is not possible to browse for books from the Library shelves.

To borrow a book, you will need to request it via the Library system.
You can request books that are on the shelf in the Library and also those that are out on loan to another student.

Requesting a book
Go to Discovery.
Sign in, and search for the book you would like to borrow

Once you have found the book that you would like to borrow, there will be an option to request it

Select Request and fill in the details

Your request will be placed.

The request will then be processed by Library staff and the book will either be found from the shelves or will be recalled from another student if they have it out on loan.

For access to journals on site, please email Library staff ServiceDesk@hw.ac.uk

For access to offsite journals, please log into the Helpdesk via the portal and fill in the form

When your book is available for you to collect, you will receive an email from the Library Service Desk.

If the book is in the Library, you will be able to collect it the next day.
If the book has to be recalled, this can take anytime up to 2 – 3 weeks as it will rely on the student who currently has the book on loan returning it.  Students have up to 2 weeks to return a recalled book. 

All books when they are returned from other borrowers, must be quarantined for 72 hours to comply with safety guidelines. 

Collection
The email from the Library Service Desk will give instructions about when and where to come to collect the book. 
Please wait until you have the email instructions before visiting the Library.
We are expecting that collection time will be between 2:00pm – 4:00pm daily

You must bring your Student ID card so that we can check the details.

The book will be issued to your Library account by staff before collection and will be wrapped ready to collect.

Essential Maintenance – Single Sign-On Services – 6.00pm (UK time) Wednesday 26th August 2020.

Information Services will be carrying out essential system maintenance at 6.00pm (UK time) on Wednesday 26th August. This relates to Single Sign-On services such as Office 365, Teams, the Portal, Banner and CRM Recruitment.

We do not anticipate any disruption to services due to this work but signing in to these services should be considered “at risk” between 6.00pm and 9.00pm (UK time).

If you require any further information please contact ISHelp@hw.ac.uk.

Information Services

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