Study space – Edinburgh Campus Library

Our Edinburgh Campus Library is open Monday to Friday 8:30am – 8:30pm and Saturday to Sunday 10:00am – 4:00pm.

Due to COVID19, we have a reduced capacity for study spaces.
Currently, this is 240 study spaces (about 25% of the usual Library capacity).
You don’t have to book a space in advance, just come to the Library with your student ID card and swipe in at the access gates. ID cards are mandatory in order to comply with guidelines.
During the last 2 weeks, the maximum occupancy of the library, at any one time, has been about 120 so we still do have room for more people to work in the Library.
The Library occupancy is displayed on the digital displays at the entrance to the Library, in the James Watt Centre and the Hugh Nisbet building (main University building). We are working on displaying it on the student portal so it can be accessed from off campus.
Study spaces are clearly labelled with a green ‘YES’ for spaces that can be used and a red ‘No’ for spaces that are not in use. There are PCs available too.

The Library is a face-covering zone so face-coverings must be worn when moving round the building.
Physical distancing is also a requirement in order to keep everyone safe – even if you live in a bubble with other students, the Library it is individual study only.

If you have any questions about the study space in the Library, please contact the Service Desk on 4577 or email ServiceDesk@hw.ac.uk

Webinars on Finding Research, Citing and Referencing, EndNote and more …

Skills Hub webinars will help you improve the skills you need to succeed in your courses and assignments at Heriot-Watt.


Topics for this semester include:

  • Finding Research – an introductory webinar on how to find academic research, suitable for students who are new to university research, or who would like a refresher.
  • Literature Searching – more advanced webinars aimed at students who are familiar with the basics of how to search, but want to learn more. These are aimed at students in the final years of their undergraduate degree or taught postgraduates.
  • EndNote X9 reference management software. EndNote X9 is very useful if you are working on a literature review or a project with a lot of references.
  • Citing and Referencing, with sessions on Harvard and IEEE (check your assignment guidelines to find out which style you should use)
  • And many more

Many of our September webinars were fully booked, but there are spaces available in October and November. Book your place at https://hw.ac.libcal.com/calendar/skillshub/

We’re also putting content online so that you can develop these skills independently, via the Skills Hub website at https://isguides.hw.ac.uk/skillshub . Topics already online include Harvard Citing and Referencing, IEEE Citing and Referencing and Finding Research for Assignments. We’ll be adding more to these pages throughout the semester.

Details of Information Services webinars for staff can be found at https://hw.ac.libcal.com/calendar/istraining/

20 things that Information Services do for you in 2020

  1. Discovery – search for thousands of resources including books, eBooks, journals, databases
  2. Skills Hub – digital, information and study skills
  3. Click and Collect service for borrowing books from the Library
  4. Library and IT support for Remote Learning
  5. Software  –  a wide range of software for home use
  6. Access to software from off campus – Key Server
  7. Microsoft O365 – email and apps including Outlook, OneDrive, Teams
  8. IT and Library Help – submit any requests or issues through the online ticketing system
  9. Study spaces available at all our campuses for individual study in safe environments
  10. Wi-Fi – Eduroam
  11. Printers, scanners and copiers
  12. Heritage – Museum and Archive
  13. Research Support – specialist support and systems for researchers
  14. Edinburgh Campus Library
  15. Scottish Borders Campus Library
  16. Malaysia Campus Library
  17. Dubai Campus Library
  18. Orkney Campus Library
  19. Information Information Services web pages
  20. Updates social media channels  



Key Server – remote access to on campus software

Key Server remote access connects you to an on-campus PC via your own device. When you are connected, you can access software that is usually only available when you are on campus.
Details of how to connect to Key Server can be found on the Information Services webpages including video guides
Log in using your Heriot-Watt username and password at https://keyserver.hw.ac.uk/login


Click and Collect for Library books – Edinburgh, SBC and Malaysia campuses

The Click and Collect Service for Library books will be available from 7th September. Due to COVID19 current restrictions, it is not possible to browse for books from the Library shelves.

To borrow a book, you will need to request it via the Library system.
You can request books that are on the shelf in the Library and also those that are out on loan to another student.

Requesting a book
Go to Discovery.
Sign in, and search for the book you would like to borrow

Once you have found the book that you would like to borrow, there will be an option to request it

Select Request and fill in the details

Your request will be placed.

The request will then be processed by Library staff and the book will either be found from the shelves or will be recalled from another student if they have it out on loan.

For access to journals on site, please email Library staff ServiceDesk@hw.ac.uk

For access to offsite journals, please log into the Helpdesk via the portal and fill in the form

When your book is available for you to collect, you will receive an email from the Library Service Desk.

If the book is in the Library, you will be able to collect it the next day.
If the book has to be recalled, this can take anytime up to 2 – 3 weeks as it will rely on the student who currently has the book on loan returning it.  Students have up to 2 weeks to return a recalled book. 

All books when they are returned from other borrowers, must be quarantined for 72 hours to comply with safety guidelines. 

Collection
The email from the Library Service Desk will give instructions about when and where to come to collect the book. 
Please wait until you have the email instructions before visiting the Library.
We are expecting that collection time will be between 2:00pm – 4:00pm daily

You must bring your Student ID card so that we can check the details.

The book will be issued to your Library account by staff before collection and will be wrapped ready to collect.

Essential Maintenance – Single Sign-On Services – 6.00pm (UK time) Wednesday 26th August 2020.

Information Services will be carrying out essential system maintenance at 6.00pm (UK time) on Wednesday 26th August. This relates to Single Sign-On services such as Office 365, Teams, the Portal, Banner and CRM Recruitment.

We do not anticipate any disruption to services due to this work but signing in to these services should be considered “at risk” between 6.00pm and 9.00pm (UK time).

If you require any further information please contact ISHelp@hw.ac.uk.

Information Services

Re-opening Edinburgh Campus Library – 7th September

Planning is continuing across the University for next semester and the Responsive Blended Learning approach in the new academic year.
This also includes the future opening up of buildings on campus.
The good news is that the Edinburgh Campus Library will be open from Monday 7th September.

The Library will be open Monday 7th – Friday 11th September 9:00am – 5:00pm for Welcome Week.
Then from Monday 14th September, the opening hours will be Monday – Friday 8:30am – 8:30pm and Saturday and Sunday 10:00am – 4:00pm.
There are currently no plans for 24/7 opening for Semester 1.

Access to the building will be controlled according to social distancing guidelines as will movement round the building. Occupancy will also be limited as we will only be able to use approximately 25% of out total study spaces.

You can access thousands of learning resources online through Discovery https://www.hw.ac.uk/uk/services/is/find-resources.htm

Please let us know if you require any help to find online resources or if you have any further questions by emailing @ishelp@hw.ac.uk. 

Dawsonera eBooks – no access from Friday 31st July

Please note that we will have no access to Dawsonera eBooks from Friday 31st July 2020.
We will be switching the titles to another platform where possible but there may be a temporary loss of access to the titles while this happens.
Any notes etc. that you’ve made on the Dawsonera platform won’t be accessible.
Please download and save any notes that you have made before Friday 31st July. [HW Discovery Update]

Returning Library Books – Edinburgh Campus

If you have Library books still out on loan from last Semester and are a returning student, please keep the books until the Library re-opens and we will let you know how you can return them.

If you are a non-returning student and have finished your studies, please let us know if you have Library books still out on loan.  We will let you know the options for returning the books.

For enquiries, please email ServiceDesk@hw.ac.uk or ISHelp@hw.ac.uk. 
HW Discovery Update

eBook downloads turned off to increase access for more students at exam time

We have a large number of eResources including eBooks that are available for students to use while studying off campus.

To access eBooks, use Discovery  and you will be able to view and read a wide selection.

Some eBooks only allow a limited number of users to view them at the same time.
Due to the demand at exam time, it is currently not possible to download eBooks in order to increase access for everyone. They can still be read online.

If you have any problems accessing the resources please contact libhelp@hw.ac.uk

ebooks

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