How to spot ‘fake news’

 

Anyone who has been to one of our classes on Literature Searching will be aware of the importance of evaluating information – and its source – for your academic work. This is also important in your day to day life as well, especially if you get most of your information from social media. When reading anything online, take a moment to stop and follow this guide. If the story sounds suspicious, you can also use fact checking sites like Snopes and Full Fact.

    • how-to-spot-fake-news-IFLA

 

 

‘Email De-activation Request’ – How to Spot a Phishing Scam

Here is some updated advice following the latest round of Phishing emails, with subject lines such as ‘Email De-activation Request’ or ‘Important Doc’.

When you receive a suspicious email, stop and take a moment to think about:

  • Who
  • Why
  • What
  • When 
  • Where
  1. Who and why: Check the sender and the logic of their request

Most of the time a spam email will come from an unfamiliar organisational email address. However, if it is from a recognised email address, you need to be extra cautious and report it immediately to the owner or the email administrator to verify it.

In the recent case, where staff and student accounts were compromised, the sender appears as a genuine HWU user. In that case, consider whether it’s reasonable that a fellow student or teaching member of staff is asking you to verify your IT account details.

  1. What: Read the message

Don’t ever fall to trickeries stated in the email example like a link asking for a reset password which you don’t request, quizzes that require you to login or asking for your digital signature. Always be sure that the email is legitimate before proceeding to click any links in it. If in doubt, check with ithelp@hw.ac.uk in the first instance.

Never feel so rushed into doing something in a hurry. Think what you’re being asked to do. In general terms, deleting a message is the safest course of action after reading and considering the contents of an unexpected email.

  1. Where is it taking you: Got an attachment or link? Look out!

Attachments may contained malware and viruses. Again, be vigilant and always ensure the email that you received is legitimate and from a trustable source. Check (hover over or right click on a link) to see where it is you are being sent. If the web address is unfamiliar or in any way suspicious, don’t go there. If you do arrive at a strange site though, never enter your Heriot Watt credentials in any of the forms there.

  1. When: Report it, immediately

If you are unsure don’t wait but please report any suspicious email right away to IT by attaching the email and send it to Abuse@hw.ac.uk. If you think your account has been compromised, don’t delay and please seek assistance immediately from ITHelp@hw.ac.uk

 

If you think you have received a spam or phishing email:

DON’T click on any links or open any attachments

DO forward the email to abuse@hw.ac.uk and delete it

 

Happy Libraries Week!

Today marks the start of Libraries Week 2018. We’ll be writing all week about how you can maintain your digital wellbeing, whether that’s how to spot a phishing scam or how to manage your ‘Digital Footprint’. Today, we wanted to focus on some of the ways in which we work with Student Wellbeing Services to support you.

Bibliotherapy Guide.

We worked with the Student Wellbeing Services to develop the Bibliotherapy Guide as a list of self-help books, websites and other resources on a range of topics. It’s constantly being developed, but if you have anything you’d like to suggest do contact us at LibHelp@hw.ac.uk.

Power Hours. 

Wellbeing Services have been running sessions as part of the Power Hours programme on the Edinburgh Campus for close to 10 years. For example, this week they are running the following sessions on the Edinburgh Campus:

Self Care and Your Studies: Tuesday 9 October, 15.30 – 17:00.

This session focuses on how to manage your wellbeing and how to deal with the challenges and stresses of students life. Run by the Student Counselling Service, this workshop will provide an opportunity to think about your work/life balance, discover resources and gather helpful tips to enhance your University experience.

How to Stop Putting Things Off: Friday 12 October, 12:15 – 13:15, Anderson Room .

Putting things off until tomorrow? Avoiding completing tasks altogether? Feeling de-motivated? Putting off or delaying starting work can result in us feeling more stressed and under pressure, yet we can find ourselves repeating this behaviour time and time again. This workshop will explore: the reasons why we put things off, what we can do about it and ideas to help with motivation and “getting started”.

To book, visit the Power Hours website 

To find out more about what Student Wellbeing Services are doing on your campus, visit their webpages.

I.D. cards needed for entry to the Library – Edinburgh Campus

The entrance area of the Library has been refurbished and now includes access gates.  To enter the Library via the access gates, students and staff will need to use their I.D. cards.

Entrance turnstiles

Follow the signs to show which gate to enter or exit and then place your card on the circular reader.  The gate will then open.

 

ID cards are needed to enter and exit the Library building.
If you need assistance, there are Library staff on hand to help at the Service Desk and there is an intercom next to the gates.
Student cards are available at enrolment and from the Student Service Centre.
Staff cards are available from the Library Service Desk.  Please email ServiceDesk@hw.ac.uk and details will be sent to you.

 

 

Extended Opening hours – Library – Edinburgh Campus #edincampuslib

Today, Monday 30th July, is the start of our extended opening hours for exam resit study.
The Edinburgh Campus Library will be open Monday to Thursday 9:00am – 8:00pm and Friday 9:00am – 5:00pm.
This will continue until the beginning of semester when 24/7 opening will begin.

Opening hours summer 2018

The Library is in the middle of a major refurbishment programme and we have a new entrance and Service Desk.  You will need your student / staff ID card in order to enter the Library.

Entrance turnstiles

 

 

Managing Exam Stress

If exam stress is getting the better of you, Student Wellbeing Services are running ‘Quick and Easy Techniques for Managing Exam Stress’ drop in sessions every Monday and Wednesday during the exam period

 

Mondays: 11 – 11.30am and 11.30 – 12.20am exam stress drop ins

Wednesdays: 3 – 3.30pm and 3.30 – 4pm

Where: Student Wellbeing Resource Centre (Hugh Nisbet Building – opposite the Union Shop)

Exam Top Tip: You don’t have to be anti-social to revise well

Form a study group or find yourself a “study buddy”.  Research shows that group study can be very effective – make use of past examination questions and test each other.  Everyone benefits-but the student whose turn it is to explain the problem, concept or theorem benefits most of all.  Because to explain something means you truly have to understand it. If you don’t have anyone on your course, explain it to a family member or friend.

Library opening hours – Easter weekend #edincampuslib

The Library at our Edinburgh Campus will be open over the Easter weekend – Friday 30th March to Monday 2nd April inclusive.  The library will be staffed as usual so we will be around to answer enquiries.  The study spaces will be available and PCs, printers and self-service book issue and return.

The entrance to the Library is still via the temporary entrance to the left of the main entrance and along the ground floor corridor and up the main staircase.  The lift has been out of order and we are working with Estates to get it fixed as soon as possible.  Please ask at the Service Desk if you have any problems.

Maintenance work to the water supply will take place on Good Friday 30th March between 6:00am – 12:00 noon in the Library building.  There should be enough water stored to still be able to use the toilets.  The water fountain will not be available.
Other toilet facilities will be available in the main University building and the Learning Commons between 10:00am – 2:00pm.

 

 

How to Succeed in Exams

We’ve organised some extra sessions of the ‘How to Succeed in Exams’ Power Hour. Whether you find yourself struggling or wanting some extra tips so you can push yourself from a 2:1 to an 1st, this class can help you. It aims to give you the tools you need to create a successful revision strategy, handle procrastination and deal with the exam with confidence.

When? Every Wednesday and Thursday from 28 March to 19 April

What Time? 12.15 – 1.15pm (EXCEPT Wednesday 11 April, which will start at 2.15pm)

Where? The Anderson Room, top floor of the Library

There will also be a webinar at 4pm on Thursday 5 April.

To book, visit our website

To discuss revision and exam strategies, you can also make a one-to-one appointment with a member of our Effective Learning team.

Dubai: email Allyson Noble at a.noble@hw.ac.uk

Malaysia: email Stella Galimpin at s.galimpin@hw.ac.uk

UK and IDL students: email LibHelp@hw.ac.uk or book using the online calendar

 

IT Service Upgrades – Office 365 and VPN

IT Service upgrades