Information Services Allen McTernan Building Uninterruptible Power Supply (UPS) Maintenance – 17th 18th December

Information Services Allen McTernan Building Uninterruptible Power Supply (UPS) Maintenance

As part of our ongoing infrastructure maintenance schedule, we are required to replace the batteries in the main data centre UPS, which provides backup power to the majority of services housed in Allen McTernan, in the event of a power outage.
This work will take place on the 17th December and will last one working day.
Whilst this work is ongoing the existing services will be powered directly from the mains supply, but we will have no battery backup in the event of a mains power failure.
Services should therefore be considered at risk during Monday the 17th and Tuesday the 18th of December.
All services run from Allen McTernan should be backed up in advance of this date.

Any questions, please submit a ticket to the Help Desk ITHelp@hw.ac.uk

What’s happening with the Library refurbishment #edincampuslib

The HWU Edinburgh Campus Library refurbished project is progressing well.
An overview of the project details can be found at how we are  ‘Transforming Your Library’  
We will keep you updated through these blog posts and through our social media channels.  There will be news of the exciting new developments and we will keep you updated as to which spaces and resources are available in the Library during the enabling and refurbishing works.

What is happening when?
The Ground Floor refurbishment work is completed.  There are new study tables and chairs available for silent study. (drinks can be taken into the area, but food is not allowed).
There are journals and theses on the shelves and also, in 2019 some of the book collection will be located here.

The Main Entrance of the Library and the Service Desk have been refurbished and are fully operational.  The entrance to the Library has been improved with the installation of the access gates (turnstiles) which require an ID card for entry by students and staff and visitors.  The gate’s software is still operating in a local mode at present but we are working hard to connect up the various software systems to personalise the access to HWU ID cards.

 

The other half of Floor 1 of the Library is now complete and provides fantastic study space for students.  There is a mixture of different types of study spaces, some with study tables, some soft seating and study booths.  There are a small number of PCs.
The cafe in the Library building  is also available and the vending machines and water fountain.

 

Floor 1 finishedFloor 1 finished 2

 

Phase 4, of the refurbishment has begun which involves Floor 3 of the Library.
All of Floor 3 is closed from the end of October 2018 to the beginning of March 2019. 

Floor 2 will be open as usual for access to the book collection and for silent study space.  Journals are situated on the Ground Floor or in off site storage.
There are some extra study spaces on Floor 2 in what was the Gibson Craig Wing at the west of the building.

Stairs and lifts
Both lifts in the Library go between the Ground Floor, Floor 1 and Floor 2
It is only possible to access the Ground Floor via the lift as the main stairs are closed.
The stairs at each end of the building can be used to go from Floor 1 to Floor 2 and to the Ground Floor in an emergency.

How do I get help if needed?
Ask at the Service Desk at the Edinburgh campus library or contact us by email or phone
https://www.hw.ac.uk/is/contactvisit-us.htm

Study spaces are available in the Learning Commons 1 and in Learning Commons 2.
Also there are study spaces across campus in various teaching rooms.  

 

Study space for exam revision – Edinburgh Campus

There is study space available across the Edinburgh Campus from Friday 30th November to Friday 14th November 2018.
The Library will continue to be open 24/7 up until 8:30pm on Friday 14th December.

Study space revision

 

Top ten courses on LinkedIn Learning

Screenshot of a PowerPoint Quick Tips course on LinkedIn Learning.All staff and students at Heriot-Watt now have access to LinkedIn Learning, a collection of 12,000+ digital courses on business, creative and management topics.  LinkedIn Learning provides personalised course recommendations based on your interests, skillset, experience and goals, delivered by industry experts with real-world experience.

The current top ten courses at Heriot-Watt are:

  1. Learning C#
  2. How to use LinkedIn Learning
  3. Learning Java
  4. Learning Python
  5. Python for Data Science Essential Training
  6. Communication within Teams
  7. Developing Your Emotional Intelligence
  8. Project Management Foundations
  9. Strategic Thinking
  10. Python Essential Training

LinkedIn Learning covers a huge range of topics, such as app development; Microsoft Office; entrepreneurship; social media marketing; photography and many more.  You can access LinkedIn Learning online or via the Heriot-Watt portal.

Printers in the Library (Edinburgh Campus)

The printers / MFDs have been moved from the top floor (Floor 3) in order to prepare that area for refurbishment.

The new locations are:

Ground Floor – Black & white printer – in the new study area immediately as you go in the door on the left.

Floor 1 – Black & white printer and colour printer – in the new print area adjacent to the Service Desk

Floor 2 – Colour printer – in the silent PC lab

If you need any help please ask at the Service Desk

Remember to exit and log out when you have finished printing.

There are also MFDs in Learning Commons 1 and Learning Commons 2

 

cof

 

How to spot ‘fake news’

 

Anyone who has been to one of our classes on Literature Searching will be aware of the importance of evaluating information – and its source – for your academic work. This is also important in your day to day life as well, especially if you get most of your information from social media. When reading anything online, take a moment to stop and follow this guide. If the story sounds suspicious, you can also use fact checking sites like Snopes and Full Fact.

    • how-to-spot-fake-news-IFLA

 

 

‘Email De-activation Request’ – How to Spot a Phishing Scam

Here is some updated advice following the latest round of Phishing emails, with subject lines such as ‘Email De-activation Request’ or ‘Important Doc’.

When you receive a suspicious email, stop and take a moment to think about:

  • Who
  • Why
  • What
  • When 
  • Where
  1. Who and why: Check the sender and the logic of their request

Most of the time a spam email will come from an unfamiliar organisational email address. However, if it is from a recognised email address, you need to be extra cautious and report it immediately to the owner or the email administrator to verify it.

In the recent case, where staff and student accounts were compromised, the sender appears as a genuine HWU user. In that case, consider whether it’s reasonable that a fellow student or teaching member of staff is asking you to verify your IT account details.

  1. What: Read the message

Don’t ever fall to trickeries stated in the email example like a link asking for a reset password which you don’t request, quizzes that require you to login or asking for your digital signature. Always be sure that the email is legitimate before proceeding to click any links in it. If in doubt, check with ithelp@hw.ac.uk in the first instance.

Never feel so rushed into doing something in a hurry. Think what you’re being asked to do. In general terms, deleting a message is the safest course of action after reading and considering the contents of an unexpected email.

  1. Where is it taking you: Got an attachment or link? Look out!

Attachments may contained malware and viruses. Again, be vigilant and always ensure the email that you received is legitimate and from a trustable source. Check (hover over or right click on a link) to see where it is you are being sent. If the web address is unfamiliar or in any way suspicious, don’t go there. If you do arrive at a strange site though, never enter your Heriot Watt credentials in any of the forms there.

  1. When: Report it, immediately

If you are unsure don’t wait but please report any suspicious email right away to IT by attaching the email and send it to Abuse@hw.ac.uk. If you think your account has been compromised, don’t delay and please seek assistance immediately from ITHelp@hw.ac.uk

 

If you think you have received a spam or phishing email:

DON’T click on any links or open any attachments

DO forward the email to abuse@hw.ac.uk and delete it

 

Happy Libraries Week!

Today marks the start of Libraries Week 2018. We’ll be writing all week about how you can maintain your digital wellbeing, whether that’s how to spot a phishing scam or how to manage your ‘Digital Footprint’. Today, we wanted to focus on some of the ways in which we work with Student Wellbeing Services to support you.

Bibliotherapy Guide.

We worked with the Student Wellbeing Services to develop the Bibliotherapy Guide as a list of self-help books, websites and other resources on a range of topics. It’s constantly being developed, but if you have anything you’d like to suggest do contact us at LibHelp@hw.ac.uk.

Power Hours. 

Wellbeing Services have been running sessions as part of the Power Hours programme on the Edinburgh Campus for close to 10 years. For example, this week they are running the following sessions on the Edinburgh Campus:

Self Care and Your Studies: Tuesday 9 October, 15.30 – 17:00.

This session focuses on how to manage your wellbeing and how to deal with the challenges and stresses of students life. Run by the Student Counselling Service, this workshop will provide an opportunity to think about your work/life balance, discover resources and gather helpful tips to enhance your University experience.

How to Stop Putting Things Off: Friday 12 October, 12:15 – 13:15, Anderson Room .

Putting things off until tomorrow? Avoiding completing tasks altogether? Feeling de-motivated? Putting off or delaying starting work can result in us feeling more stressed and under pressure, yet we can find ourselves repeating this behaviour time and time again. This workshop will explore: the reasons why we put things off, what we can do about it and ideas to help with motivation and “getting started”.

To book, visit the Power Hours website 

To find out more about what Student Wellbeing Services are doing on your campus, visit their webpages.

I.D. cards needed for entry to the Library – Edinburgh Campus

The entrance area of the Library has been refurbished and now includes access gates.  To enter the Library via the access gates, students and staff will need to use their I.D. cards.

Entrance turnstiles

Follow the signs to show which gate to enter or exit and then place your card on the circular reader.  The gate will then open.

 

ID cards are needed to enter and exit the Library building.
If you need assistance, there are Library staff on hand to help at the Service Desk and there is an intercom next to the gates.
Student cards are available at enrolment and from the Student Service Centre.
Staff cards are available from the Library Service Desk.  Please email ServiceDesk@hw.ac.uk and details will be sent to you.

 

 

Extended Opening hours – Library – Edinburgh Campus #edincampuslib

Today, Monday 30th July, is the start of our extended opening hours for exam resit study.
The Edinburgh Campus Library will be open Monday to Thursday 9:00am – 8:00pm and Friday 9:00am – 5:00pm.
This will continue until the beginning of semester when 24/7 opening will begin.

Opening hours summer 2018

The Library is in the middle of a major refurbishment programme and we have a new entrance and Service Desk.  You will need your student / staff ID card in order to enter the Library.

Entrance turnstiles