Edinburgh Campus Library – Opening Hours – Easter Break

The Edinburgh Campus Library will be open the following days and hours over the Easter Break, 1st April to 7th April.

Please remember to book a study space in advance via the student portal

Face coverings are mandatory at all times

Thursday 1st April – CLOSED

Friday 2nd April – CLOSED

Saturday 3rd April – 10:00am to 4:00pm

Sunday 4th April – 10:00am to 4:00pm

Monday 5th April – 10:00am to 4:00pm

Tuesday 6th April – 10:00am to 4:00pm

Wednesday 7th April – 10:00am to 4:00pm

Edinburgh Campus Library Opening hours March 2021

The Edinburgh Campus Library will be open the following hours until the end of March.
Occasionally, we have to change the opening hours at short notice due to staff availability so please check the website for any changes and also twitter HWU_IS

Monday 22nd March        8:30am – 6:00pm

Tuesday 23rd March        8:30am – 6:00pm

Wednesday 24th March 8:30am – 6:00pm

Thursday 25th March      8:30am – 8:30pm

Friday 26th March             8:30am – 8:30pm

Saturday 27th March       10:00am – 4:00pm

Sunday 28th March          10:00am – 4:00pm

Monday 29th March        8:30am – 6:00pm

Tuesday 30th March        8:30am – 6:00pm

Wednesday 31st March  8:30am – 5:00pm

Library Building Occupancy tile on the portal – Edinburgh Campus

We have introduced a great new feature to the student and staff portal to show Library Building Occupancy at our Edinburgh Campus Library. 

The tile shows, in real time, how many study spaces are being used in the Library.
This means that you can tell how busy it is and if spaces are available for you to book before you come to campus.

Due to the current restrictions, and to comply with university and government guidelines, it is mandatory to book a space in advance.  Instructions for booking a study space

We currently have up to 250 spaces available, all for individual, physically distanced study.

Please remember that you need your student ID card to access the Library and face coverings must be worn at all times. 

New chatbot feature in Collaborate Ultra

Blackboard have updated Collaborate Ultra to include a “chatbot” for users.
The chatbot uses artificial intelligence to respond to user’s queries about Collaborate Ultra. All users can access the chatbot during a live session.
If you find the chatbot answer is not helpful, please contact IShelp@hw.ac.uk for more specific help. Please do not raise a ticket with Blackboard directly.
This will enable IS to track all issues and provide a more HWU specific response to any issues arising.

Skills Hub Webinars

If you’re aiming to improve your study skills or want to get better marks this semester, the Skills Hub webinars are designed for you. These free webinars, delivered by experienced librarians and effective learning advisers, are packed with useful tips and techniques to help with your degrees.

You can view the webinar schedule and register for sessions at https://hw.ac.libcal.com/calendar/skillshub

For assignments, we have webinars on writing literature reviews, essays, and reports, along with guidance on what your tutors are looking for in your work. We’ll also help you understand the feedback you’re given, and how to use this to improve your next assignment. If you’re in the early years of your degree, Getting Started with Research for Assignments will help you with finding information; if already know the basics and want to improve your skills you can attend Finding Quality Sources for Course Work.

The webinars on the Harvard and IEEE styles will help you understand citing and referencing, and you can learn how to use EndNote X9, powerful software that makes citing and referencing much easier.

Looking ahead to the end of semester, we have sessions on How to Succeed in Take-Home Exams.

These are just a selection of our upcoming webinars: you can view the full timetable at https://hw.ac.libcal.com/calendar/skillshub There are also lots of pre-recorded videos and online help on the skills hub website at https://isguides.hw.ac.uk/skillshub

A young woman sits working at a wooden desk. She is typing on a macbook, and has a can of juice next to her.

Face coverings to be worn at all times – Edinburgh Campus Library

Please wear face coverings at all times in the Library building.
This is to ensure that the Library space is as safe as possible under Tier 4 restrictions and to be compliant with Government regulations.

Please also observe physical distancing of 2 metres. Available study spaces are clearly marked.

Sanitiser and cleaning stations are available throughout the building

Happy New Year – Edinburgh Campus Library opening hours

Happy New Year and best wishes to everyone for 2021.

The Edinburgh Campus Library is open today 9:00am -5:00pm and the planned opening hours for Wednesday, Thursday and Friday this week are 9:00am – 5:00pm.
Due to the new restrictions and Government guidelines, it is possible that changes to the opening hours will take place at very short notice. Our opening hours are also dependent on staff availability which in turn is sometimes affected by travel arrangements and caring responsibilities.

Please remember to bring your ID card and face-covering.
Face-coverings must be worn at all times while in the Library.
You don’t need to book a study space in advance – we have plenty available.

We hope to be open for the following hours during January:

Please check our social media pages for any last minute changes – we will update our twitter and facebook pages daily and also update the website on a regular basis.

If you have any enquiries, please contact the Library Service Desk on 0131 451 3577 or email ServiceDesk@hw.ac.uk or ISHelp@hw.ac.uk

Online support from Information Services Global during the Christmas and New Year break #HWU_IS

Information Services will provide online support globally for urgent Helpdesk tickets from 23rd December to 4th January throughout the Christmas break apart from 24th and 25th December and 1st January. 
Please submit issues to
ISHelp@hw.ac.uk in the usual way.

Library Opening times

  • Edinburgh Campus Library and Helpdesk will close on 22nd December and re-open 5th January
  • Scottish Borders Campus Library will close on 18th December and re-open 5th January
  • Malaysia Campus Library and Helpdesk – open throughout except closed 24th and 25th December 2020 and 1st January
  • Dubai Campus Library and Helpdesk – open throughout except closed 24th 25th 26th December and 1st 2nd January

On-site library services are compliant with local Government regulations and as such opening times may be subject to change – please check the website for details and HWU_IS

Changes to permissions of Pearson eBooks on the Ebook Central platform

There have been some changes to the print, copy and download permissions for Pearson eBooks on the Ebook Central platform. For existing licences the permissions are 5% but unfortunately for new licences the permissions are 0%.
This means that there are two records for each eBook effected by this so it is important to check Discovery for more than one link. Some eBooks may also be available on the VLeBooks platform.


If you have any enquiries or problems, please contact IShelp@hw.ac.uk

Heriot-Watt Team shortlisted for ALT Learning Technologist of the Year Award

This blog was originally published on the Learning and Teaching Academy blog https://lta.hw.ac.uk/blog/ on 5th December 2020.

In this blog, Rosemarie McIlwhan, Assistant Professor in the Learning and Teaching Academy, reflects on the challenges and successes of the Supporting Student Learning Online team in supporting staff and students across the University to respond to the pandemic.

When we first started supporting colleagues teaching in China to move their learning online, little did we know that soon the whole University would have to follow. Nor could we have forecast that much of the 5-year plan for active learning and digital education would end up being implemented in a little over 5 months. There have been many challenges since the pandemic caused us to move to blended learning, but we have each risen to the occasion.

The Supporting Student Learning Online (SSLO) team was one way in which we rose to the challenge. It was led by the Heriot-Watt Learning and Teaching Academy, drawing Learning Technologists from across the University, staff from the VLE project, Learning and Teaching Enhancement Services and media services together into one team providing global support for staff and students. In the video below members of the SSLO team explain the project, and colleagues from across the University explain the impact of the work.

The calm delivery in the video belies the frantic nature of the first few weeks, where we could foresee campuses being closed and the team went all-out to produce support resources before that happened so that staff would have hard copies to take home, and to rapidly provide the training and support that would be needed to enable staff and students to continue to stay in touch and finish the semester. That pace has hardly changed as we have moved into Responsive Blended Learning for AY20/21 and beyond, yet the team have continued to successfully support staff and students through live sessions, 1:1 support and provision of resources. What is less visible is the support that isn’t about learning technology – the taking time just to listen, to hear people’s frustrations (whether with the pandemic or the technology), to try to understand others’ fears even where you can’t do anything to help, essentially the humanity with which the SSLO team have provided support across the University.

Recognising the work of the SSLO team

In recognition of their work, the SSLO team have been put forward for the ALT ‘Learning Technologist of the Year’ Awards in the category Team of the Year. The awards are presented annually by the Association for Learning Technology (the UK’s leading professional body for Learning Technology). The Awards celebrate and reward excellent practice and outstanding achievement in Learning Technology. They have established a benchmark for outstanding achievement in Learning Technology on a national scale.

The awards are based on a competitive application process decided by a panel of expert judges, drawn from different sectors and countries, bringing together a wealth of experience in Learning Technology. The judging panel reviews all entries and the highest scoring entries in each category are short-listed. Judging criteria:

  • Excellence in the work (as defined in the CMALT principles).
  • Strong evidence that your work has made a significant impact on practices within the your or your team’s organisation, community, or sphere of influence.
  • Clear explanation of how others may learn from your work and what have you done to enable others to do so.

SSLO team shortlisted for Learning Technologist of the Year

We are delighted to report that the team have been shortlisted for the Learning Technologist Team of the Year Award.

You can find out more about the awards, alongside descriptions of the other shortlisted entries on the ALT awards showcase website.

The awards will be formally announced and presented at the ALT winter conference on 16th December at 4.30pm GMT. Good luck to everyone who has been shortlisted – there are some fabulous projects, and this year every when learning technology has really come to the fore, every single person working in this area deserves recognition whether they’ve been nominated or not.

Still…..keep your fingers crossed for us!

Further resources:

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