Revision tips

Now that the exam period looms you might find the following tips useful… Give yourself enough time to study Don’t leave it until the last minute Create a study timetable Organize your study space Space? Light? Comfortable chair? Get rid of distractions Flow charts and diagrams can help highlight key concepts/terms simplify and summarise your […]

Exam survival tips…

Looking for tips for your exam prep? There’s lots of info online – and you’ve maybe found all the help that you need to get you set on the right track already – but if not, you could take a look at There’s a lot of useful suggestions on this site – you might […]

Trick or treat…5 Word tips…

Everyone can use Word – right? But Word is a huge application – with lots of powerful features – and quite a few shortcuts that can help make all of our lives easier when using it. How about: Move sections in the Navigation Pane This one works as long as you have used Heading Styles […]

10 top email tips for students…

Basic email etiquette can help make your email communications go smoother, and also help you establish some best practice to take with you into your professional lives. As a general rule it is best to have at least 2 email accounts – your business (university or work) email and your personal one (for friends and […]

Tips for setting your university password

If you are a new student at HWU you will  be issued with a confirmation letter with your IT UserID and password on it at the end of the enrolment process. This UserID and password is used to log into a number of centrally supported services e.g. University desktop PCs Vision WebMail Wifi Library resources […]

Be vigilant for phishing and scam emails

Be vigilant for phishing and scam emails We regularly receive reports from staff and students of suspicious emails e.g. false vaccination appointments, bogus HMRC tax refunds etc.These can appear to be very believable and sophisticated and sometimes scammers can take names from university or company websites and then create other email accounts so the sender […]

Phishing emails “vaccination appointments”

Please be aware that there are reports of several phishing emails being sent to HWU staff and student accounts.  Some of these emails claim to be from the NHS about vaccination appointments e.g. “important Book an appointment using the NHS e-Referral Service NHSVaccination” with links to book an appointment.  If you think you have received […]

New training events from Information Services

IS will be running a number of training events over the coming weeks covering Turnitin Using Microsoft Sway to develop interactive materials Using Microsoft Stream for hosting and sharing video content Microsoft Forms Top tips for creating great video content To view the schedule and book a place on one of the sessions, follow this […]

Skills Hub Webinars

If you’re aiming to improve your study skills or want to get better marks this semester, the Skills Hub webinars are designed for you. These free webinars, delivered by experienced librarians and effective learning advisers, are packed with useful tips and techniques to help with your degrees. You can view the webinar schedule and register […]

Phishing emails – ‘REFUND CONFIRMATION – Heriot-Watt University Student’

We have had reports of staff and students receiving phishing emails this afternoon.  Some have a subject line of  REFUND CONFIRMATION – Heriot-Watt University Student – and a link to claim a tax refund.  Some are requesting bank details for refunds.   Do NOT click on the link in the email  If you think you have received a […]

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