New Discovery now live – update your bookmarks

The new, improved version of Discovery is now live, giving easy access to many of Heriot-Watt’s online resources.  New features include:

discovery_logo_2017

  • easy exporting to EndNote online
  • sign in and then “pin” useful articles to save them for later
  • searchable on mobiles and tablets

If you’re still seeing the old “green” Discovery, please visit https://discovery.hw.ac.uk/ and update your bookmarks to the new improved “blue” version.

Please send any feedback or questions about Discovery to libhelp@hw.ac.uk

New Discovery coming soon …

We’ll be moving to a new version of Discovery on Sunday 9th/Monday 10th July.

Improvements include:discovery_logo_2017

  • Single click export to EndNote Online.
  • Improved searching on mobile phones and tablets.
  • Straightforward method for storing favourites – just sign in and “pin” the items you want to keep.
  • Easier access to your search history and saved searches.

You’ll still be able to access the same content in Discovery, including all our library catalogues, over 70,000 full text eBooks, and over 50 million full text journal articles.

Discovery – keeping your saved searches, search alerts and folders

If you have saved searches, search alerts or items in your Discovery folder you need to take action now to save these, before the move to the new version of Discovery .  The old version of Discovery will not be accessible after 30th June 2016 and saved searches, alerts and folders will be lost, so we recommend that you download these before 29th June.

To do this, go to Discovery and sign in to your My EBSCOhost account:

  1. download any items you have saved in your folder
  2. take a note of any search alerts or saved searches, so that you can recreate these in the new version of Discovery.

discovery downloads

This only affects the personalised searches and folders you may have saved in Discovery.  Library resources and journal articles will continue to be available after 30th June and most people will not need to do anything.

Please contact libhelp@hw.ac.uk if you have any questions about this.

New Library System – what’s happening?

New Library System – what’s happening?

The new Discovery library system is now ‘Live’

It is available to use at HWU Edinburgh, SBC, Malaysia and Orkney campuses from today 30th June

It will be available at HWU Dubai from Monday 18th July

The new version of Discovery

  • gives access to all HWU collections (across all campuses)
  • improves and replaces the current library catalogue and discovery system
  • enables fast and efficient searching and filtering of resources

What is happening when?

Thursday 30th June

 

 

 

 

 

 

Monday 18th July

‘Go Live’

The New Discovery interface is available for Edinburgh, SBC, Malaysia and Orkney campuses.

The library is using a new borrowing and returning system which will be fully integrated with Discovery.

You can access your library account through Discovery
 

‘Go Live’
The New Discovery interface will be available for Dubai campus

 

 

How do I get help if needed?
Ask at the Service Desk in your campus library or contact us by email or phone
https://www.hw.ac.uk/is/contactvisit-us.htm

Problems searching Discovery – “Application Level Exception”

UPDATE: Initially all reports of this error were from Chrome users.  However, we have now seen it in Firefox.  The post below has been updated to reflect this, and to include new advice.

A few staff and students are having difficulties searching Discovery.  The message “Application Level Exception” is displayed instead of the search results

Temporarily switching to a different web browser (Internet Explorer, Safari, etc.) seems to let you complete your searches.  Alternatively, clearing the cache and cookies from your web browser and then opening a new window should clear the error.  The keyboard shortcuts to clear the cache and cookies are Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).

We’ve reported this to the company that supplies Discovery and have asked them to investigate.