If you have saved searches, search alerts or items in your Discovery folder you need to take action now to save these, before the move to the new version of Discovery . The old version of Discovery will not be accessible after 30th June 2016 and saved searches, alerts and folders will be lost, so we recommend that you download these before 29th June.
To do this, go to Discovery and sign in to your My EBSCOhost account:
- download any items you have saved in your folder
- take a note of any search alerts or saved searches, so that you can recreate these in the new version of Discovery.
This only affects the personalised searches and folders you may have saved in Discovery. Library resources and journal articles will continue to be available after 30th June and most people will not need to do anything.
Please contact firstname.lastname@example.org if you have any questions about this.
Posted by Kirsty Thomson on 22 June 2016
New Library System – what’s happening?
The new Discovery library system is now ‘Live’
It is available to use at HWU Edinburgh, SBC, Malaysia and Orkney campuses from today 30th June
It will be available at HWU Dubai from Monday 18th July
The new version of Discovery
- gives access to all HWU collections (across all campuses)
- improves and replaces the current library catalogue and discovery system
- enables fast and efficient searching and filtering of resources
What is happening when?
|Thursday 30th June
Monday 18th July
The New Discovery interface is available for Edinburgh, SBC, Malaysia and Orkney campuses.
The library is using a new borrowing and returning system which will be fully integrated with Discovery.
You can access your library account through Discovery
The New Discovery interface will be available for Dubai campus
How do I get help if needed?
Ask at the Service Desk in your campus library or contact us by email or phone
Posted by cdonlan on 14 June 2016
UPDATE: Initially all reports of this error were from Chrome users. However, we have now seen it in Firefox. The post below has been updated to reflect this, and to include new advice.
A few staff and students are having difficulties searching Discovery. The message “Application Level Exception” is displayed instead of the search results
Temporarily switching to a different web browser (Internet Explorer, Safari, etc.) seems to let you complete your searches. Alternatively, clearing the cache and cookies from your web browser and then opening a new window should clear the error. The keyboard shortcuts to clear the cache and cookies are Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).
We’ve reported this to the company that supplies Discovery and have asked them to investigate.
Posted by Kirsty Thomson on 20 November 2015