December Break Opening Hours

Most of the Heriot-Watt University libraries will reduce their opening hours during the December break.

Please check the opening hours before you visit: https://www.hw.ac.uk/uk/services/is/library-essentials/library-opening-hours.htm

A photograph of a pine cone and pine needles, each tipped with white frost.

Shibboleth access to online resources – error fixed

We have now fixed the problem with Shibboleth access to online resources such as e-journals and databasesmwhich prevented access to content and generateed an error message when any user attempts to login. Apologies for the inconvenience.

For future reference, all eResources which use EZProxy to authenticate will work regardless of Shibboleth. This means most links from Discovery, the A-Z of databases and the subject guides will work rather than going directly to the resource’s website and using the institutional login there, which should be avoided currently. For example, if you use the main Scopus login from https://isguides.hw.ac.uk/az.php?a=s (not the alternative login) this should work.
Ebook Central and VLeBooks don’t have an alternative at the moment but other eBooks should be available from Discovery.

Temporary fines amnesty for overdue library books

Fines for overdue library items were suspended during lockdown when all campus libraries were closed and travel was restricted. Heriot-Watt University is putting in place a fines amnesty. Staff, students and graduates are now encouraged to return their overdue library books so they can be borrowed by current and future library users. Library fines will continue to be waived until 31 July 2022. We just want the books back, no questions asked.

FAQs

What is an overdue fines amnesty?

Heriot-Watt University campus libraries will welcome back overdue library books from 1 May 2022 to 31 July 2022. You will not be fined for late returns.

Where can I return my overdue books?

In the UK, if another Heriot-Watt University campus is closer to you – i.e. Edinburgh campus – then you can return the books there.

Some of our campus libraries have a book return box outside their library entrance so it is even easier to return.

Can I post my overdue books to you?

In the UK, we can provide a pre-paid postal label for you to return your overdue library books. Parcels are limited to under 2kg. Get in touch with your campus library’s service desk for more details and instructions:

Edinburgh campus library service desk: servicedesk@hw.ac.uk

Scottish Borders Campus library service desk: SBCservicedesk@hw.ac.uk

Will my fines be automatically waived or do I need to contact the library?

We encourage you to contact your campus library service desk following the drop off or posting of overdue library books. Library staff will be pleased to hear from you and will be able to confirm the book(s) safe return and waive any library fines.

Resource Booker – offline Fri 26 Nov 8am-12pm

Due to an important upgrade Resource Booker will be offline on Friday 26 Nov from 8am to approx 12pm.

Users will not be able to make new bookings or edit/delete existing bookings during this time but you will be able to view existing bookings on system.

We apologise for any inconvenience this may cause

Edinburgh Campus Library Study Space

There are approximately 350 study spaces available in the Library for use during Semester 1. The study desks and seats are distanced 1m apart. They are labelled with a seat number and with a green tick to show that they can be used.
You need to book a study space in advance before you come to the Library.
To book a study space, go to the myHWU app which will give you access to the Student Portal .
Select the Book A Room tile, then select the Edinburgh Campus Library Study Space tile or you can book direct at Resource Booker. In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.

Confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed

Edinburgh Campus Library Study Space

Edinburgh Campus Library Opening Hours

The Library will be open the following hours:


Opening hours – August 23rd – September 12th

Monday to Friday 8:30am – 4:30pm
Closed Saturday and Sunday

September 13th onwards

Monday to Friday 8:30am – 8:30pm
Saturday and Sunday 9:45am -8:15pm

Please check the website and social media for opening hours and any last minute changes

Using the Library – July 2021 – Edinburgh campus

There will be some further relaxing of the COVID-19 restrictions from Monday 19th July and our Scottish campuses will move down to Level Zero. 
However, the guidelines for using the Library are not going to change just yet and we hope that you will continue to be considerate to other students and staff in the Library by following these steps:

Study spaces
Book a study space through the Student Portal or direct at Resource Booker
In Resource Booker, you can filter to locate a study space with a PC and can filter on available times.
Please confirm your booking at the Service Desk on arrival at the library – bookings are provisional until confirmed

ID cards
You must have your HWU ID card to access the Library.
You use your card to swipe in through the entry gates to the Library.
We cannot allow you access to the Library without your card.
If you have lost your card, please contact the Student Service Centre through the student portal.

Face coverings
Face coverings are essential at all times – when you’re moving about and also when you are sat at your seat studying.  It is still mandatory to wear a face covering in Libraries

Physical distancing
Only individual study is supported due to current guidelines.
We don’t have any group rooms or spaces available.
2m distancing must be observed including when coming in and out of the Library building
Study spaces are clearly marked with green YES or red NO and are numbered – see floor plans

Opening hours
Opening hours – July Monday – Friday 8:30am – 4:30pm

We are going to extend the Library opening hours for the first 2 weeks of August. 

Opening hours – August 2nd to 13th    
Monday – Thursday 9:00am – 8:00pm Friday 9:00am – 5:00pm

Please check the website and social media for opening hours and any last minute changes

Library building

Dubai Campus Library Opening Hours

Library Opening Hours (Effective from 18th April to 21st May , 2021)
Sunday – 9AM to 10PM
Monday – 9AM to 10PM
Tuesday – 9AM to 10PM
Wednesday – 9AM to 10PM
Thursday – 9AM to 10PM
Friday – 9AM to 5PM
Saturday – CLOSED for Deep cleaning and sanitations

Library Location
2nd Floor of the Main Building
Heriot-Watt University-Building- B, Al Ma’Refa Street. Oppt. CISCO Systems Building
Dubai Knowledge Park, Dubai, United Arab Emirates
Phone: +971 4 5717000 ( Library Ext-5), DubaiLibHelp@hw.ac.uk

Click and Collect – extended opening hours – Edinburgh Campus Library

We are extending the hours that the Click and Collect service for books from our Edinburgh Campus Library is available. This is to make it easier for you to come and collect books if you are only on campus for one day a week.

The opening hours from today are:
Monday to Friday 8:45am – 8:15pm
Saturday to Sunday 10:15 – 3:45pm

Please remember that you will receive an email to say your book is ready to collect and any time after you receive the email, it’s available. We process requests as quickly as possible but sometimes books are in quarantine so there is a short delay.
For details of how to request a book via Discovery there are instructions here

We are also changing the location within the Library for the collection point. It will now be at the main Library Service Desk rather than at the West entrance. Again this is to make it quicker and easier for you to collect your book. You will still need your student ID card and face-covering.

If you have any questions, please contact the Library Service Desk ServiceDesk@hw.ac.uk or 0131 451 3577

Study space – Edinburgh Campus Library

Our Edinburgh Campus Library is open Monday to Friday 8:30am – 8:30pm and Saturday to Sunday 10:00am – 4:00pm.

Due to COVID19, we have a reduced capacity for study spaces.
Currently, this is 240 study spaces (about 25% of the usual Library capacity).
You don’t have to book a space in advance, just come to the Library with your student ID card and swipe in at the access gates. ID cards are mandatory in order to comply with guidelines.
During the last 2 weeks, the maximum occupancy of the library, at any one time, has been about 120 so we still do have room for more people to work in the Library.
The Library occupancy is displayed on the digital displays at the entrance to the Library, in the James Watt Centre and the Hugh Nisbet building (main University building). We are working on displaying it on the student portal so it can be accessed from off campus.
Study spaces are clearly labelled with a green ‘YES’ for spaces that can be used and a red ‘No’ for spaces that are not in use. There are PCs available too.

The Library is a face-covering zone so face-coverings must be worn when moving round the building.
Physical distancing is also a requirement in order to keep everyone safe – even if you live in a bubble with other students, the Library it is individual study only.

If you have any questions about the study space in the Library, please contact the Service Desk on 4577 or email ServiceDesk@hw.ac.uk

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