Needing help get your devices set up to access the university WiFi (eduroam)?
Come along to a clinic and we’ll give you a hand.
The clinics are held on the 1st floor of the Cameron Smail Library at the following dates and times: –
- Wednesday 10th Sept: 1030 – 1200
- Thursday 11th Sept: 1030 – 1200
- Tuesday 16th Sept: 1430 – 1600
No need to book – just come along with your device.
Posted by Moira Stephen on 09 September 2014
The following changes will be made to the Wi-Fi services for staff and students on the Edinburgh Campus (effective 19th August 2013).
The hw-web wireless service will be retired on Monday 19th August 2013.
From the 19th August 2013 the primary wireless service for all Heriot-Watt staff and students will be eduroam. The benefits of using eduroam include:
- It’s more secure
- Better bandwidth speeds
- Access to Heriot-Watt University library resources
- Access to Wi-Fi printing services
- You can visit other eduroam-enabled institutes and connect to eduroam using your Heriot-Watt credentials
Existing users should configure their devices to use the eduroam service before the 19th August 2013.
An automatic configuration tool (for Windows 7/8, Mac OS X & Ubuntu Linux devices) is available at http://network-help.hw.ac.uk/xpressconnect/
Step-by-step instructions can be found at:
Operating system specific instructions
Operating system independent instructions
A new wireless network called HWU Wi-Fi Setup will be available from the 19th August to assist new users connect to eduroam. All new students and members of staff should choose HWU Wi-Fi Setup when trying to connect their device to the wireless service for the first time.
Login and password
Use your Heriot-Watt short username and password to login to eduroam (the same login details that you use for Vision, the university desktop PCs and your university email).
Remember to include the @hw.ac.uk (firstname.lastname@example.org)
The Guest Wi-Fi service will become HWU_Guest on the 19th August 2013.
The process to create a username and password for this service will remain the same (temporary usernames and passwords can be requested from the IT Helpdesk (email@example.com), from most academic school computing officers and some academic school administrators and secretaries).
Posted by Moira Stephen on 25 July 2013